Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Had made a valve assembly for my home sprinkler system. Thought it would be easy too find a box to fit, it was not most boxes were not large enough of were way to expensive. Your box fit both my needs and was very well made. Thank you.. Thank you.”

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“Good price. Quick delivery. Product orders worked as expected.”

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“Web site easy to use Order was received in a timely matter. Would use again.”

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“Exact part that I needed! Very Good Price! Fast Shipping!”

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“delivery on timer. Good product. Easy installation instructions. Reliable product.”

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“Big Frog Supply has good prices and they are quick to ship.”

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“I had no problems getting my order.very fast service”

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“This company has the worst customer service I’ve ever experience from an Amazon seller. Their commutation is non existent. Even with multiple messages sent. Zero reply. They have cost me time and money due to their shipping error. I will never do business with this company again. Beware buyers. Order from someone else.”

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“I’m laughing as I found “Big Frog” in my search for a specific watering wand (Orbit) that I love. Big Frog had the item, at the best price I could find after a long search and was highly responsive in the ease of their website, their pricing and their quick shipment of the item. I had ordered multiples, they arrived quickly and in my favorite color! Yippee! Big Frog did an excellent job in filling my order at a fair price.”

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“Ordered in January. Got the wrong piece which is sitting around somewhere because it's totally useless to me and now, June 29th, after all these months, I receive a refund for 97 cents. What a joke.”

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“Big Frog Supply had the pump I needed for my lawn irrigation. It is exactly like my previous pump, and that one lasted over 11 years. When my previous pump failed, I was desperate to get a new one. The days of summer have been getting hotter so I was worried that my lawn would be damaged. I could have gone to other vendors that were local. In fact since there is a Big Frog Supply store nearby (Virginia Beach), I thought I was going to get it from them within 24 hours. Unfortunately the pump took 3 days as it was coming from Tampa. It did get there earlier in the day than what was estimated.”

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“Great prices. Good selection. Fast shipper. Would buy from them again”

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“As advertised! No surprises. Got to me when they said it would.”

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“Good customer service. Fast shipping. Good products, nice price”

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“Big Frog had the parts we needed. The Rainbird store did not have the parts and Amazon had them but was way more expensive than Big Frog. The order was easy to complete and the parts were delivered promptly and exactly what we needed!”

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“Great sprayer! I should have bought one of these years ago. I can not believe how well it works. Fantastic product delivered quickly!!”

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“Great webiste. The right part and on time delivery! Thank you.”

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“Thoroughly satisfied with my b-hyve controller..good price, reasonably fast shipping, works as advertised”

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“Great product selection, very competitive pricing, products on hand for immediate and FAST shipping.”

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“Exact item ordered and received in an expedited time. Very pkease all around”

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Big Frog Supply is rated 4.8 based on 5,882 reviews