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Big Frog Supply Reviews

4.8 Rating 5,888 Reviews
93 %
of reviewers recommend Big Frog Supply
4.8
Based on 5,888 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous
Anonymous  // 01/01/2019
Great product so Easy to install and everything you need is in there, anybody can do it
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First, Big Frog Supply had the product I wanted at a very good price. Second, their responses and customer service are excellent. When I emailed, I had an almost immediate response - I appreciated working with them.
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Very happy with service and product. Everything arrived very quickly and undamaged.
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Great prices. Fast shipping. Very good web sight makes ordering easy.
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Big Frog Supply made me happy because their prices are very competitive. They are very responsive and let you know how your order is progressing each step of the way and they ship your order very quickly. I will definitely use Big Frog Supply in the future.
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Great price for a great product and shipped quickly. Looking forward to doing more business in the future.
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The purchase and delivery were very easy and fast, even ahead of time. The product was high quality.
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Module was in stock, with a very good price, and shipping cost was reasonable. Arrived a few days sooner than I expected.
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i ordered 2 tractor lawn sprinklers and 3 to 4 days later they arrived ready for service. i would like to make a suggestion on the design of the tractor stop/water cut off block. the stake that holds the stop block isn't long enough to hold the stop block in-place in thick buffalo or St Augustine grass. i will be modifying the stop block with a longer stake.
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Received what appeared to be used rotors. Several still had water in them. The nozzle trees were all separated from the tree and several were broken. Terrible quality control. Then, to top it off, they charge you to ship back and a restocking fee...on defective merchandise...
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Delivered on time, Price is also very competitive, I am satisfied.
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Very easy to do business with. I ordered late summer, so somethings where not available, which was not a big deal for me. Product arrived, all was there, and was packaged well. They had is out for shipment the next day. The rest was Fed-Ex, issues, every day shipping notifications were move 1 day later, but was all here when I was ready to install, my order.
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The parts was perfect and easy to replace . I definitely order parts from Big fold.
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Ordered a pump and received in 2 days. Updated on status of pump delivery. That’s service.
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Great service, ordered item, was kept informed on status of order, when shipped and tracking. Pleasant experience!
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Very quick turnaround and delivery. Very pleased with their service.
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Easy to order. Fast shipping! Thanks for great service.
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Quick delivery and very quick to provide return authorization of a product that I ordered wrong. Emails were replied to on Sunday that was unexpected. Between their prices and outstanding overall service level, I highly recommend.
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Received exactly what I ordered, and very fast shipping. Thanks
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quick response, delivery on time, but not their fault I got the wrong product, I read the product number from the old part and when the new order arrived it had the same part number but it was not the same part, so I don't know who to blame.
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Big Frog Supply is rated 4.8 based on 5,888 reviews