Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Had the part that we needed for our tractor sprinkler and received it very fast and my husband has already installed it and it is running in our yard already!!!”

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“You were articulate, considerate, clear and prompt, and you had a better price than other Felco sources.”

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“Provided quick shipping, with good communication. Satisfied w purchase”

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“We bought a house and it already had landscape lighting and we needed a few more to match and the only place I could find that had them was Big Frog Supply. They arrived quickly and at a fair price. So happy with our purchase!”

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“Got my package on time , no problems with my package . The package came quick”

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“Product was exactly as advertised and arrived promptly. Satisfied with overall experience.”

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“The flow aide descaler was not sealed properly and the contents inside bucket were wet with the solution. The paperwork inside the kit was not usable and had to rinse everything. I had to buy another solution from Amazon.”

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“Finally bugged their supplier and got my order sent out to me”

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“Big frog supply had exactly the timer for my irrigation system that I wanted the perfect match to my old one.”

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“I received the parts sooner than expected on multiple orders. Excellent service!!”

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“Never received and refused to send replacement...... Did refund.....But yet this is still for sale online”

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“The company delivered quickly, on time and with new products in good packaging. I'd bought some items on Amazon previously that Big Frog had supplied. I thought I'd purchase direct to save them the Amazon commission!”

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“I ordered an item and received it quick. I will definitely use your company again.”

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“Quick service on the order. Much appreciated. Package was not damaged either. Thanks.”

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“Big Frog Supply had what I needed, in stock, at a reasonable price. Shipping was fast and order arrived in great condition.”

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“I’m so happy I have a reliable place to get my parts for my orbits!!”

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“The time in which the order was placed and the delivery time was fantastic, but after installation the backflow was leaking from the large black seal ring, removed the top it had two pieces of a fuz like material stuck in seal , reinstalled,so far the leak seems to be ok , this would have to have happened during the manufacturing process.”