Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and fast with this company BIG FRO”

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“Very easy to order on your site . Order was shipped very quickly .”

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“Your company is wonderful~helpful sales staff, and speedy delivery. I ordered on Friday and received my timer on Monday. I’ll be more than happy to recommend you to others.”

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“Best price. Amazingly short processing and shipping time. Overall a great first order with Big Frog.”

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“I was happy with my order but not with the deliver”

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“Excellent pump. I did a great purchased. Your product surpassed my expectations. Overall, love Big Frog Supply!”

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“It worked great from the get go. Very happy with my purchase.”

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“The service was quick and like they said it would be. no complains at all.”

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“They quickly sent me exactly what I need. Good service at a good price.”

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“I had a question about my purchase and, wonder of wonders, actually reached a service representative (without being put on hold) who cheerfully answered my inquiry. Plus the item was sent quickly and received by me in great condition.”

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“The Rinnai conversion kits were needed "yesterday". I was so happy with the fast turn around of the order and timely delivery. I will use Big Frog again!!”

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“Parts readily available and quick shipping. Great communication and tracking service”

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“I wanted to return an 4 boxes of RB 5004 due to a better price point elsewhere, but I was informed by you representative that I was not able to return them and he wouldn’t consider reaching out to his supervisor to ask because he knows what the outcome would be…… I also asked him if they would refund me the difference of cost to keep me happy unfortunately answer was NO!!! Very disappointed and not sure if I will ever shop your website……”

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“Super fast service! Received in a couple of days plus finding this item at a great price!”

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“Great Communications good delivery time quick response great price really appreciate their honesty”

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“They have Great Products and Pricing! Thank you for the Fast shipping!”

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“Best price I could find and super fast delivery! Nothing more I could ask for.”

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“Professional and polite customer service. Fast shipping. Will definitely use them again.”

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“It is an excellent product, and the delivery was very quick.”

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“Big Frog had the filters I required and shipped immediately. I was able to replace the filter in a couple of days after my purchase.”

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Big Frog Supply is rated 4.8 based on 5,882 reviews