Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous

Anonymous // 01/01/2019

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“Delivered in three business days whirlpool pump 89 dollars delivered works awesome thankyou thankyou big frog supply company”

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“They delivered a great product at a great price!”

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“Great value and service, but I don't typically write reviews. This company deserves one as I placed a large order with them and everything arrived promptly. A couple of the parts were the wrong size so I emailed telling them about the confusion. As fast as the delivery could get here, they had the correct parts on my door. The process was simple and I'm very happy.”

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“Very efficient and received my order real fast congratulations Big Frog Supply! Wont hesitate to purchase other items from Big Frog Supply !”

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“Had some issues with the product when I received it but the company was quick to reply and make it right”

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“Had the part I needed at a reasonable price shipping was very fast, Thank you”

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“Great transaction, easy, fast would do again. Highly recommend”

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“Best priced item. Check out was very simple and got the product super fast. Will definitely use you guys again. THANK YOU!”

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“Quick delivery and great product! Would order from again.”

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“Website was easy to use, good prices, received item quickly”

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“My order arrived quickly. Was well packaged. The sprinkler is sturdy and was easy to put together. Instructions were easy to follow. Product works well and I’m very happy!”

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“Tried to order part from another distributor, it was out of stock and they had no idea when it would be shipped. Contacted Big Frog.... the part was in stock and shipped immediately.”

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“Big Frog had the product I wanted at a competitive price and delivered promptly.”

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“Online was so easy, had the product in two Days, great to work with, I’ll use the again”

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“Best price, easy process to purchase, free delivery, and delivery within two days as promised. What's not to love? My new favorite store, with a strange name.”

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“I am extremely satisfied with this tube. excellent product”

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“The water heater came lots quicker than I expected, given that it was way too big for the usual package delivery services and had to be trucked via ground freight.”

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“They are extremely helpful, and knowledgeable parts shipped out quickly.”

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“I bought the Orbit traveling sprinkler from Big Frog, it arrived within a few days nicely packaged. The price was right and the sprinkler is FABULOUS! Highly recommend it. Thank you”

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“This is my first purchase through Big Frog Supply. Tracking shipping is not very transparent. My question to find out what kind of material are the gears made of was not answered.”

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Big Frog Supply is rated 4.8 based on 5,888 reviews