Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Timer cannot be programmed for more than 7 days. I have an orchard and need to program for 2week cycles. Therefore this timer is useless to me.”

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“Bought seed spreader work great wife loves it.so do I.”

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“Items delivered as ordered, shipping was fast. Would order from Big Frog again.”

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“The WiFi control is great money saving in comparison to other sprinkler controls I like and have recommended to my neighbors”

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“Items came fast and the packaging was very good. My plumber said the prices are very good and he plans to buy from Big Frog Supply when he does his house repairs. I will purchase from you guys again. Thanks”

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“Simple and easy to order . My controller was ordered and delivered in an expedited manner”

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“Friendly, great price and quick shipping. Would use again and recommend.”

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“In HVAC Business ordered Stainless Steel wall bracket received enameled coated steel wall bracket. Keeping bracket but not what was requested & ordered.”

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“The order is just what I needed, items worked perfectly as described!”

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“We found the item we needed for our irrigation system at the best price at Big Frog. After the purchase, the communication was excellent. While they did give us some information about their company, they haven't overwhelmed me with marketing. The Orbit 58910 Digital 2 Outlet Timer was exactly as advertised, came within a week and works perfectly. i appreciate the whole experience with Big Frog”

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“Order one type of graphite washer called a left handed washer but was sent a right handed one instead.”

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“Fast shipping, great price, in stock. One of the better vendors for my repair business. I will be back. Thanks doug dismobilerepair”

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“The left handed nuts are a good value. Thanks”

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“Very fast delivery. I have been struggling with right handed clippers all my life. So glad that you had the left handed high quality tool I wanted and can now use so much more efficiently.”

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“As always, you folks are on top of your game! Fantastic communication and service are on the top of your list. Just a quick reminder to your shipping department to apply extra care when shipping very heavy items like my liberty pump,, as it almost didn’t survive the trip while remaining secure in the factory container. Your extra tape didn’t hold the bottom of the box together,,,”

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“Called and left a message. Got a call back ridiculously fast. Asked 1 technical question. Placed my order. Order filled really fast. Just love this timer for 3 hoses.”

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“The price is good comparing to local stores and the shipment is free and quick.”

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“Web site is easy to navigate, checkout simple, super fast shipping. Would do business with them again without hesitation.”

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“Good job all around. ONE thing they could do, is to tell you before you buy, is tell you how it ships. It changes things for us that live in the woods .I have a po box but our post office will not except package from ups fedx ect.. But if I know they are shipping usps the po box is good but not my Physical address because I don't have a mailbox out where I live. Short story tell us how you shipping up front. I did email but reply was to late and it said usps but when I go shipping tracking it was FedX so the office didn't really know or looked into it to give me the fact they guessed”

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“Excellent, professional. friendly and expedient service. Will certainly being doing more business with the Big Frog! Highly recommend.”

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Big Frog Supply is rated 4.8 based on 5,882 reviews