Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Very good very good very very good thanks for the part”

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“Fast shipping Items as described I would buy again 5 star”

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“You sent me what I ordered and it arrive in perfect shape. You also sent me 6 sprinkler heads that I did not order. I called you to report the error but haven’t heard anything .”

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“This fantastic wall heater was out of stock in so many places, but Big Frog had it...they had it for a great price...and they sent it to me quickly. This is my new go-to supply chain!!!”

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“Great price. Quicker delivery than I expected. They obviously care about customer service, which is rare these days for online sales.”

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“I found this site to have the lowest price for the item I purchased and the process went smooth.”

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“Impeccable service. I appreciate you guys getting me my order so fast”

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“Fantastic customer service when I found an error in delivery address. It was fixed immediately. Great products and easy to use website. The teak shower bench I ordered was much lower in price than from other online vendors. It arrived quickly and in perfect condition.”

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“Unfortunately, I dropped one of the sprays and it broke. Can you tell me how to return or exchange it? Also, the on/off toggle is very fragile and needs to be re-engineered. My direct phone number is 559/561-3545. James Lewis Three Rivers, CA 93271”

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“My order was filled the very next day and they didn't use a "slow boat from China" to make the delivery.”

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“Not only did my boiler arrive in record time [less than 3 days after purchase] It was a major saving when compared to a big box store or any other online vendor. When checking with the manufacturer "Rinnai" as to the warranty status standing with this vendor I was assured that Big Frog is an accredited seller of their products. And most importantly my new tankless water heater works perfectly! Fantastic Price! Ultra quick delivery! Warranty covered! Working Beautifully!”

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“Fast shipping, great customer service,High quality products, no issues at all.”

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“I can't believe how easy and quick it was to review the product and put it on order. However, what was even more amazing is how quickly the order was processed and shipped. Many thanks Big Frog Supply!”

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“We got our shippment sooner than expected and everything was womderfuk”

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“Very happy, very satisfied staff was very helpful. I would order from them again.”

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“I ordered a case of Rainbird sprinkler heads and received them in 2 days. Much faster than I expected. They were packaged well and arrived in great shape. I will order from Big Frog Supply again. Thanks for the great service! Jay”

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“Great product, definitely beats the cheap plastic boxes available everywhere”

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“I ordered replacement solenoids using the information from the old system solenoids, but the threads on the new purchased solenoids did not fit! Very frustrated…..”

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“Fast response from Big Frog Supply to my order. Order sent out quickly. Received updated tracking information on the shipment. Order arrived complete and in good condition.”

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“I was duped by scammers, I reached out to this amazing company and they requested for the details of the company i invested into. Shortly after, They reached out to me and gave me options of what they negotiated with the company, Either i sue or they just pay me off, I didn't want any trouble so i just asked to be paid by the company, +1 405- ^^^^- 400---^^ 8323 did that, You can contact them now and thank me later.”

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Big Frog Supply is rated 4.8 based on 5,882 reviews