Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service fast shipping!! Product Was as described and packaged well!!”

Helpful Report

“Delivery was quick, packaging was great and equipment worked as expected.”

Helpful Report

“Thanks for the item was exactly as one I had before”

Helpful Report

“It’s working fine. The installer said it’s simple & he like the model.”

Helpful Report

“Very efficient and pleasant to deal with. Item ordered arrived promptly.”

Helpful Report

“My low score is because my descaling kit was packed upside down causing weakness to the seal in the descaling liquid bottle When I opened my case the descaling liquid had leaked inside the case and inside the bucket. The packing material and manuals were thoroughly saturated. It was a mess to clean up. It caused loss of some descaling liquid and instruction information plus it started corrosion on the metal service hose connections. Very poor packing.”

Helpful Report

“Very fast Shipping. Great price. Looking forward to installing this lighting job!”

Helpful Report

“This was the first time I have ordered from Big Frog Supply but it won't be the last. They have exceeded my expectations with their speedy service, selection of items, and price. I put their website in my favorites for easy next time ordering.”

Helpful Report

“The bottle opened in the package and leaked fluid.”

Helpful Report

“Item was delivered on time. It was as expected. The only problem was that the liquid leaked, box was wet. But I used what was left.”

Helpful Report

“Create communication and fast shipping. Great Pricing on product”

Helpful Report

“Very easy process. Good communication. Product was correct and shipped fast. A+!”

Helpful Report

“Placed order which was delivered very timely and it worked perfectly where we needed it.”

Helpful Report

“Order was placed and despite country-wide storms was delivered in the time frame promised! Tools arrived in perfect condition and pricing was excellent. Thanks!”

Helpful Report

“Arrived sooner than I had expected! Super! Price is good too. Seems like y’all have a great company.”

Helpful Report

“I got what I ordered in a short period of time appreciating also the quality of the product and packaging keeping it safe, thought seamless deliver to the doorstep, information throughout the process on status of the delivery.”

Helpful Report

“Exceptional quality, excellent service, and the best price available! Need I say more?”

Helpful Report

“To my surprise the product showed up and was just as expected”

Helpful Report

“Good prices with reliable service and a usefull website. All round excellent company that I wish I could use more.”

Helpful Report

“Website is very user friendly. Good prices and quick shipping”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,882 reviews