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Big Frog Supply Reviews

4.8 Rating 5,882 Reviews
93 %
of reviewers recommend Big Frog Supply
4.8
Based on 5,882 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous
Anonymous  // 01/01/2019
Had the product that I needed in stock. Shipped quickly & I received it within 3 days with no freight cost to me. The price was reasonable & they kept me informed by email. I highly recommend.
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Easy online shopping, hassle free and quick / easy shipping
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They sold me a defective irrigation clock that broke right after the 30 day return policy and almost cost me thousands of dollars. They told me they couldn't help me. DONT BUY FROM HERE, THEY DO NOT STAND BY THEIR PRODUCTS!
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This root destroying bucket is an awesome piece of equipment. I wish I would have known about it sooner. Thanks: Gerald
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I wanted to purchase an irrigation controller similar to what I purchased several years ago. Prior order was found and received very timely.
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You kept me informed and the product arriived on time.
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Very competitive pricing, great selection of products and responsive/excellent customer service.
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Product was as advertise and a good price on them
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No product has arrived. Called to find out what happened. Told me would get back to me. Still waiting. This was a large job and product didn't show up.
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Great prices on specialized products and quick delivery. Could not find these anywhere else on the net
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Polite, prompt and pleasantly surprised. My shipment arrived a day early!
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Order shipped fast. It was damaged, but they got a new one out the door right away, I received it before I was even able to ship the other one back. Thanks!
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The order supplied was perfect, but each plastic bag, the instructions and fittings, and two insulated bags were very wet. The instructions, while readable had to be copied in pieces because of the condition of the paper.
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Be careful what you order if you might possibly have to return it because you won't get any refund back at all so you might as well just flush your money down the toilet
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Great company. Worked hard to get us the product we needed quickly.
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Timely delivery with product in good condition. Packaging had slight damage but no biggy.
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They sent the correct product and did it quickly.
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Need to offer an adapter for using a Jameson pruner head (which seems solidly designed, but may need a longer rope) with Lightning Stik carbon fiber poles or at least provide advice of whether/how one can connect the two by drilling into the pole as I did. Bullfrog could be more timely in delivery.
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very timely delivery, exactly what I ordered, happy customer
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The delivery was very timely. I couldn’t have been more pleased.
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Big Frog Supply is rated 4.8 based on 5,882 reviews