Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,883 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“had the item I needed in stock, received the order in a timely manner.”

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“Fast Shipping Great Service Great Company To Deal With!!!!!”

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“I received my order and it does not appear to be damaged, but please see the below pictures for how it was delivered. Not sure what carrier you utilize but might want to talk to them about their quality. Happy with the product but definitely not the delivery service.”

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Thanks Joe, We are always evaluating our carriers, and try to select the ones delivering on time and without damaging the items. We hope you saw our speed of order processing and shipping, and we apologize for the box damage!

“Great price, excellent product. I would shop here again in a heartbeat!”

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“They had exactly what I needed and shipped it fast,”

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“Easy to order, good communications, and quick delivery. All as expected.”

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“they delivered on time unfortunately fed ex the deliverer was unable to figure out that they should have deposited the water heater at the driveway where the mailbox lists the address and placed it at a driveway a 100 ft away for a business with a closed sign.”

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“I had never ordered from Big Frog, but I was really happy with the experience. They had the top-end products I wanted at the best price (it was not even close) - they easily beat Amazon's pricing. The selection was outstanding, the website was easy to use, and the follow up after my order was amazing. Accurate shipping statuses, friendly personal emails, and so forth makes it very easy to give Big Frog a big thumb's up. Highly recommended, and I will be coming back to them in the future.”

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“I ordered a bunch of Fiskers 18” loppers. They came quickly. I would have given 5 stars but some of them had nicked handles and looked like they were around a while. I was giving as gifts.”

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“Overall, a great online shopping experience. Easily found just what I was looking for, easy ordering interface, and arrived quickly. Excellent communication throughout, with order acknowledgements, receipts, and tracking links.”

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“Shipped Tankless Water Heater within three days of order.”

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“The had what i needed and were prompt in filling and shipping the order”

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“very good service, imitate prompt supply, best price in the industrie”

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“I purchased 2- 9 years ago nd had to repurchase one and best company to go to. Thanks Colin”

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“Best totally in every way. Keep up the great service”

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“Very, very responsive on-line and phone when I had questions -- will absolutely look to Big Frog on future orders.”

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“Ordering was easy. Delivery was exceptionally fast. Keep very informed as to shipping and delivery. Very satisfied with with service. The price was by far the best l could find. Thank you.”

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“I appreciate the Very quick delivery; I will use Big Frog Supply again. Thank you.”

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“Ordered and delivered within 3 days. Process was Easy Peasy.”

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“I received my inline water filters for my furnace humidifier in a timely manner. The filters were correct and matched what I ordered and received them in less than 5 business days. I liked the option of ordering more to get free shipping. Thanks, John L”

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Big Frog Supply is rated 4.8 based on 5,883 reviews