Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Big Frog was the only store that had the part I was looking for. Fast shipping, quality parts, for an excellent price! I will always come back to Big Frog for my lawn equipment needs.”

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“Item, a watering meter, was high quality at the best price. Service and delivery were excellent.”

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“Quick response and quality products. I will order from here again.”

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“Order filled promptly, got what I'd ordered, good quality as far as I can tell so far.”

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“Excellent pricing, Fast shipping, Thank You again for Great Customer Service! We count on you to keep our customers Happy!”

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“Good price,cheaper than big box stores and fast service!”

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“Good price point and quick service it a very competitive market these days,”

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“Website was easy to use. Item arrived quickly, and worked perfectly for my needs.”

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“Still waiting for it to come has been over 2 weeks now . At this point I would rather just be refunded my money”

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“The Orbit sprinkler motor I purchased was very reasonably priced "Much cheaper than a well-known online store was". Shipping was fast. The website was very well done and easy to navigate. I will use Big Frog Supply again.”

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“Everything in stock and fast, free shipping. I will definitely order from these guys again.”

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“Good customer service, very quick ship time. Thank you”

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“They had the part I needed (Rainbird rain wireless rain detector) and shipped it quickly. In today's times of shortages and slow delivery, that is extraordinary!”

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“Ordering was very easy. Product arrived within a few days. We are very happy with our replacement parts.”

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“Great service; thanks! Unfortunately, I guess I ordered the wrong part. By the looks of the photo online, I thought I had ordered a larger diameter graphite packing washer than what I received. I wanted the left-hand thread packing washer for the Prier faucet, which do look like what your website shows. The ones I received may be for the right-hand thread faucet(?) because they are smaller in diameter... and they have an "RH" stamped on them. (See comparison of what was sent to the image of the washer on your site.) Oh well, my mistake no doubt. But thanks for the good service!”

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“I never received my order. Terrible customer service. I will definitely shop elsewhere.”

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“👍 good job people I'll be ordering again and again and again and again and again!”

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“May purchase arrived in good condition. The irrigation/sprinkler head guards [donuts] will be installed in the very near future.”

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“The sink is great! We use it outdoors at our cat shelter. It's big enough to clean litter boxes and cat carriers so we don't get wet by using just a hose. We may even buy another one!”

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“Easy website navigation, amazingly fast shipping, great prices! Thanks!”

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Big Frog Supply is rated 4.8 based on 5,882 reviews