Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Great service ,prompt and great product,thanks,Big Frog!love the pruners!”

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“If I could give this company minus 100 stars I would. They do not abide by their own return policy. I returned a new, unused Rain Bird valve cover box within 30 days because of a discrepancy on the dimensions. I was assured I just had to pay for return shipping and I would receive a full credit for the return. That has not happened. Do yourself a favor, do not buy anything from this disreputable company.”

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“Finding, ordering, and receiving was such an easy process through Frog Supply. They had what I needed, their order process was quick & easy and it arrived promptly. Very happy!”

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“Great service and very easy to order from and shipping is first rate”

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“We received our pump in less than 24hrs. Thank You!”

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“Fair price, quick shipping, easy to order and find parts”

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“Order was promptly processed and quickly delivered. Pleasantly surprised by my first order with this company.”

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“Great price on my solder...it's an expensive item, but their price is very fair. Good and quick, reliable service.”

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“Big Frog provided a great product at a fair price delivered quickly!”

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“Very prompt shipping and price was $18 less than locally”

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“USA MADE ! Good price. FAST SHIPPING. Good customer service. THANK's”

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“Very fast delivery and a great product. I will use you again.”

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“It was well packed and shipped quickly. I would order again”

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“Thanks for the purchase it was excellent Thanks Will probably purchase again.”

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“The product I ordered was just like the picture and exactly what I wanted. It was here in less than a week thank you”

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“Tyler is awesome. We had glitches with U.S. Mastercard, Postal Code, Shipping, phone number on the website and he worked through it with Gil for a while until we Got It ! AND he promised nothing would go wrong, and Big Frog has the product we needed in the time we needed. They're Awesome.”

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“Excellent service from Big Frog Supply. However, shipping company gets a 1 star. Still haven't received the product.”

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“Prompt and easy to order. Only complaint is unavailability of orange head top nozzle”

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“Had exactly what we wanted. The shipping was amazingly quick! Nice people to work with.”

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“Easy & Efficient! Made my ordering experience delightful! Package arrived on time and was exactly what I expected.”

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Big Frog Supply is rated 4.8 based on 5,882 reviews