Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,874 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“I ordered Sunday by Tuesday I had the part. Thank you”

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“Excellent communication, speedy fast delivery. Quality product. Price is very competitive”

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“Easy ordering and fast shipping. Super place to deal with and would definitely order from them again.”

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“Was looking for a new drive motor for my Orbit tractor sprinkler and was out of stock at Orbit. In searching I came across Big Frog Supply who offered the exact item much cheaper than anywhere else I found it. Within 24 hours of my order I received an email thanking me for my order and an approximate shipping date. Within two days I received yet another nice email advising my item had shipped and an estimated arrival date. When my package arrived I received yet another email thanking me for my purchase and offering any assistance I may need from Big Frog. The item was an exact factory replacement and perfect. Big Frog Supply went way over and above in providing a great product with a great price and GREAT customer service. Highly recommend and I will use them again. Bob Quinn”

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“Quick, an accurate, response, and shipment of my order!”

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“Very happy to fine this product being it's discontinued. Very fast shipping.”

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“In the description, it didn’t state the attachment method. I need one with FM 1/4” thread. The one I received have a M thread that I can’t find fittings to adapt it to what I have existing. I don’t see any other items that will work, in the catalog.”

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“Ordered a sprinkler valve from Big Frog. Originally the shipment was to take over a week to arrive. However, the shipment arrived in less than a week. And the valve is exactly what I needed. I'd definitely order from Big Frog again.”

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“Worked with customer serves on a small issue. Stellar response!!”

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“Great selection, good prices, fast and prompt shipping and best of all: ability to pay with ApplePay!”

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“Good service, the order the invoice info and delivery.”

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“quick and efficient with good prices. Hard to find for reasonable prices elsewhere.”

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“I ordered the wrong faucet because the description was insufficient on the website. It is hard to believe that it cost $100 to restock this item that was returned in the exact condition that it was received. The new one I ordered to replace it was packaged worse than the one I returned.”

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“Great prices , on time as described, always help full with questions”

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“Super fast shipping and good selection of hard to find parts.”

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“Arrived quickly and works just right for the faucet!”

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“Good price and good service. Will definitely buy again as needed.”

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“I was very impressed with the amount of communication that was given regarding my order. I was kept up to date on every phase of my order from start to finish.”

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“They had a hard to find product. I ordered it and it was shipped immediately. No problems!”

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“price is right, service very good. I'll be back”

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Big Frog Supply is rated 4.8 based on 5,874 reviews