Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,886 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Extremely fast delivery with my order which arrived in good shape. Very pleased with the price and the responsiveness on my order. Thanks!”

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“The product I ordered arrive very promptly and correctly. Conversation with customer service was very informative and polite. Any other sprinkler parts or accessories I may need I wouldn't hesitate to use Big Frog Supply again and recommend them as well.”

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“My first experience with Big Frog Supply. Ordered a 2 hose faucet timer. The price was the best on the internet, shipping was reasonable and I got it the next day without expedited shipping. Will use them again!”

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“Excellent prices, and super fast shipping. My sprinkler heads arrived quickly and intact! Definitely will use them again for future needs.”

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“Very fast service and deliver. Would buy from big frog again.”

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“Thank you for all you help! I will recommend everyone I know to your website.”

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“Easy on-line purchase. Fast delivery. Everything delivered as promised”

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“Good prices. Products were in stock and shipped right away. Arrived safely.”

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“They had exactly what I needed and shipped and delivered everything in a very timely manner.”

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“Great price and fast shipping. I bought this to replace my faceplate for the Rainbird ESP-ME to enable wifi compatibility with the Rainbird LNK wifi plug, which it worked and was easy to install, see YouTube for directions. This unit was $25 cheaper than Amazon and has the rest of the headunit assembly too.”

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“Ordered on day one. Received on day two. The next day! 😀 As advertised. Works great!”

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“They stayed in email contact throughout the entire buying process. Quick shipping and delivery. Highly recommend.”

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“Best price i found around. And fast shipping . Will buy from again.”

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“My order was delivered 4 days early great job thanks I will recommend you to anyone who wants to order from you”

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“Excellent customer service ! Great products at a really great price.”

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“2 inch PGV valve works as expected, shipping was fast”

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“Big Frog has great customer service and installing the retrofit pump was relatively easy. Unfortunately we had issues with the trucking company on our end and the delivery was delayed a few days.”

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“Found what I needed at very competitive price - delivery was quick Thanks”

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“Excellent communications! Timely delivery! Parts were bang on! Put them in my sprinklers and they worked as specified, no problems. I'll check with Big Frog in the future for my irrigation needs!”

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“I enjoyed the quick response during communication. Unfortunately the two tractor travel sprinklers were damaged. Cast iron body with plastic wheels not a good idea. Each unit had broken wheel. Big Frog was quick to respond and issue paperwork to return for full credit. Products were dropped off at Fedex 5/27/21. Hopefully I will send the credit to my credit card soon.”

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Big Frog Supply is rated 4.8 based on 5,886 reviews