Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Terriffic response and communication from Big Frog in relation to my order. of course the product performs as expected. Will definitely look to Big Frog again for similar needs.”

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“As advertised. I’d buy again if I can’t do it myself”

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“Within hours of my order being placed, it was packed and shipped. It arrived so fast.”

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“Received the correct product and received it quickly. Great service. Very happy with purchase!”

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“Good product. Packaging for shipping could have been better, Box was damaged and top works of one valve fell off. Reassembled and seems to be working.”

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“Arrive very fast! I will definitely order from them again.”

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“fast shipping . the pump worked as it should and i am very happy . THANK YOU !!”

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“Great website and customer order fulfillment, shipping information was very helpful.”

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“the tankless water heater was shipped and received on time unit well packaged and works perfect thanks will order from you folks again.”

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“I needed a replacement part for my irrigation controller that is at least 15 years old. Not only did Big Frog Supply have the part I needed, they shipped it across the country quickly. While the USPS came through shipping my part before I left on vacation a week later, Big Frog Supply did their part in getting it out the door right away. The new module plugged right in and worked right away. Thank you Big Frog Supply for giving me one less thing to worry about while I’m away!”

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“Quality product Quick shipping Fast checkout Easy to navigate website”

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“Very helpful customer service. Very fast shipping. Outstanding prices I got my parts 150.00 cheaper than anyone in my home state. I would highly recommend them for all your need parts”

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“Shipped the items very quickly and had a great price.”

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“Great prices and even better service. fast sipping too.”

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“They work really well. Well made. Got here quickly”

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“We love the new up lights that we bought on line from Big Frog. The website had the fixtures that we wanted and they were delivered in a week. One thing that I had trouble with was tracking the package. But Big Frog quickly responded to my email questions about delivery status.”

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“Returned 1047664, tracking 2 u# 784497152863, Please credit my account as u said.”

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“Winter storm took out my outdoor tankless water heater and I couldn’t find one for at least a month I finally came across big frog supply and they had a pallet of them. I quickly placed the order and it arrived on a Sunday. I was fully expecting on Monday but it arrived a lot quicker than originally thought. Thank you big frog supply, you saved my marriage.”