Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Fast. Efficient. Great price. I will recommend and use again. Purchased Hunter sprinklers and valves.”

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“website is excellent. Service was great. lights work as described. Very happy with my purchase of 5 lights”

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“After shopping around, the best price was from Big Frog Supply; for Rinnai remote buttons (x2). I was hesitant to order but took a chance, considering they had so many high customer ratings. WOW!! They did not dissapoint. I received my order sooner than I expected (in 4 days / including a weekend!). The product was exactly what I ordered and works great! Thank you!”

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“One of the fittings on this unit was broken off, I called service and they gave me a credit off the original price that I was very satisfied with and the shipping was very fast. I will definitely use Big Frog Supply in the future”

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“Quick and easy online ordering with fast delivery. Can’t beat that!”

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“They are asking 40% restocking fee for return. I purchased the wrong item. City building and safety did not pass inspection. you wanted 40% of $$”

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“Great service. Fast shipping. Constant shipping updates. Fair prices. Cool name....”

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“Great price over local shop. Very fast shipping. I'll buy from them again.”

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“Great communication during process, really fast shipping, outstanding price compaired to other on-line stores.”

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“I found the part with no difficulty and it was shipped in no time. Big Frog is one of the best online stores for customer satisfaction! Thank You!”

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“Sprinkler control box arrived as expected. Installation was easy and now is watering my back yard nicely.”

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“Big Frog's communication and speed in shipping is outstanding! I was looking for a replacement recirculating pump and they had the best price I could find. With such a good price, I never expected the service to be so good. Based on my experience, I would highly recommend Big Frog Supply.”

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“Just what i needed, and shipping needed faster update.”

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“Got my order right and fast delivery. Thank you”

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“Received the product I ordered and it works. Took a little longer to get here but that was most likely the carrier's problem”

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“I really appreciate the little pruners; they are the perfect size for small hands and not too heavy. The cut is easy and clean”

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“I send the picture of the part and dimension of the part I need, someone send me the link for the replace part, I order come is wrong, it is too short, send email again, they said that no longer available, should tell me from beginning, go back to try return then your company said I have to pay the shipping back.”

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“The Liberty Pro PRG101 was very well packed, albeit the 2” discharge donut was missing. Shipping was fast, and even arrived early. Overall, your service was Outstanding! I will definitely shop you again as my needs arise. Kudos! Bob D”

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“Found the item on your website easily. The item is good quality and price was good. Delivery was promised and delivered on time. I will be looking and purchasing from your site again.”

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“Efficient and knowledgeable. Friendly on phone. On time delivery service.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,888 reviews