Login
Start Free Trial Are you a business?? Click Here

Big Frog Supply Reviews

4.8 Rating 5,874 Reviews
93 %
of reviewers recommend Big Frog Supply
4.8
Based on 5,874 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Made easy to order and was shipped in a timely manner
Helpful Report
Excellent price, very good service,thank you Would appreciate a receipt though for the purchase
Helpful Report
I found the well pump that I needed at a good price. The checkout process was easy. The communication was excellent. My product was delivered on time in good condition. I would recommend this company.
Helpful Report
Great service when ordering, fast shipment and good prices.
Helpful Report
The items I selected were sent right away! It was easy to order and the timeliness was awesome! This item is the correct cover for a 12" basin box, but it will not work on the 18" box. It would have been good to know I needed an adapter ring.
Helpful Report
BF store’s Rinnai tankless water heater parts and was helpful with helpful with my technical questions.
Helpful Report
Great website. Easy checkout. Great communication regarding status of my order. Product received in good condition as scheduled. I would recommend this company. Great Job!
Helpful Report
Got item quickly as water tank valve was leaking a lot!
Helpful Report
I’ve not had the opportunity to install the equipment, so this review is simply about shipping. I received the box with everything loose and rattling around. Absolutely no care for shipping or presentation. The prices are competitive and I’ve had a great experience previously, however, this experience was not great, unfortunately.
Helpful Report
Great customer service, follow-up, and getting answers from the parts manufacturer. Very courteous, kind, fast with their responses and professional. Would definitely recommend them to others!
Helpful Report
Flo-well is a well made product just waiting for just waiting for overflow emitter .
Helpful Report
Part was exactly what I needed and it showed up in good time and shape
Helpful Report
Great product, great communication, just overall a very good experience. 10 out of 10.
Helpful Report
Received part as ordered promptly. Happy with the packaging and delivery time.
Helpful Report
Great response and would purchase again. Product was exactly according to website.
Helpful Report
Everything went smoothly with purchase and delivery. I would reccomend this company again.
Helpful Report
Great prices and quick shipping! I'll be buying from them again
Helpful Report
I am happy with the service provided by Big Frog Supply. There was damage to the piping for the pump and the replacement was processed as quickly as possible. The product selection and prices are very good as well. I will be working with this supplier in the future.
Helpful Report
Customer service using the online feature could do much better. Once I was able to get ahold of a person, I did get an update on the order. Understand the part I ordered was solely dependent on the supplier, but Big Frog could’ve kept me more accurately updated on the order status.
Helpful Report
Quick, courteous and accurate. Had tried to buy in another website which could never fill the order.
Helpful Report
Big Frog Supply is rated 4.8 based on 5,874 reviews