Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,889 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous

Anonymous // 01/01/2019

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“My local sprinkler contractor sent out a special ad offering a wifi face panel upgrade for a hunter pro-c system for $375 with free installation. I checked on big frog and the panel was $125! I installed in under one minute. Good prices, helpful website. Five stars”

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“Good product but they sent wrong sprinklers needed two sprinklers 1,/2 water inlet sent 3/4 sprinkler I don't have enough water pressure for these commercial type sprinklers 1/2 in with 30ft radius 3/4 settings buy better ones from reliable source now wont buy anything again at all”

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“Thank you for helping me fix my wrong order for indoor timer to outdoor timer!! I appreciate you! Have an amazing day.”

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“They had the right product for the right price with excellent customer service from Ruby.”

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“The best service and quickest shipping ever!! Thank u”

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“EASY SITE TO NAVIGATE, FOUND WHAT I WANTED, GOT, RECEIVED IT IN A TIMELY MANNER”

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“the return item is extremely expensive, and they charged me for opening the box.”

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“First ordered some parts threw another company and after waiting a month! Nothing came Not kidding! Canceled that order and ordered with Big Frog and had my parts in just a couple days. WOW! what a difference and I don't write reviews unless its an extreme difference. Thanks BIG FROG!!!”

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“Fast shipping and product priced well and as described”

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“Super quick shipping and better price than amazon prime”

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“plenty of confirmation on my order, quick response and part was here in a couple of days.”

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“Nice to not use amazon for every last product, and it was cheaper on big frog too!”

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“Bought a wifi link module for my Rain Bird sprinkler system for $10 less than it was selling on Amazon. And got an immediate email with tracking information which kept me apprised of when it was going to arrive. It arrived exactly as they said.”

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“I ordered RVAN 8-14 ft and it looks like some of these are defective and not work at 50 psi. I need to get replacement after I have checked all 19 of them. Totally disappointed.”

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“Big Frog Supply has the products I want at a much lower cost. Shipping took awhile maybe due to the pandemic, but that's okay.”

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“Ordered low voltage wire for a landscape project. Prices were fare and item was shipped on time and received in good condition. Will use them again”

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“Had the product and shipped on time. Well packed”

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“Excellent pricing. Super fast processing time. Shipped and delivered on time as stated.”

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“Fast shipping and even faster customer service. The right product at the right price!”

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“quick shipping, and had my parts in stock which was great during COVID.”

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Big Frog Supply is rated 4.8 based on 5,889 reviews