Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,885 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“They had a good price, responded to the sale, and had quick shipping.”

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“Been buying here frequently. All good with good support. Shipping is also quick l.”

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“Received the order quickly have put three of the sprinkler heads in service already.”

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“Great inventory with value pricing and quick shipping- what more do you need”

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“Very good experience. Quick delivery. Great products for a great price.”

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“Fast shipping and great email communication. Thanks for the great deal. Looking forward to more great deals!”

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“Great product at probably the best price and delivery experience”

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“Order was processed smooth and shipment was received on time as they keep me informed. Excellent Vendor to do a business with.”

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“sprinkler head packaged in polyethylene bag only, no bubble wrap, no instructions, no tool for adjustment to sprinkler.... horrible”

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Hello Richard, Unfortunately this is the item you ordered, the accessories you mentioned are separate. Please contact our Customer service team 855.424.4376 and we will be glad to help you order those items.

“Reasonable price, fast delivery, correct order. I will use them again”

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“The part was good priced, and exactly what I needed to fix the three zones not working. Shipping was fast. And the part was packaged well.”

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“Looking for a tractor sprinkler motor. Out of stock in many places. They had one and shipped it so fast I was installing it 4 days later and that was over a weekend!”

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“Shipped it out quickly and works like it should. Impressed with the very fast shipping”

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“Very happy with my purchase, and the knowledge of the representative. The speed of delivery was fast.”

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“Not sure if I can be called happy. But, it was nice to find what I was looking for. It's the shipping cost and the time required to obtain receipt of the product that that makes me not so happy.”

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Hello Juan, We received your order after 5PM Eastern Time Thursday June 17th. Your order was picked and processed that night in our East Coast Facility, and then picked up by the carrier the following morning Friday the 18th. The item delivered Monday the 21st to your home. We want you to know, we processed this item as fast as possible and got the item to the carrier for delivery. We hope you give us another shot!

“Awesome seller. Good communication. Fast order processing. Will buy from Seller again. Very reasonable price.”

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“Quick service, better price than Amazon, free shipping. I’d use Big Frog again.”

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“Great product! Really makes life easier. Thank you very much.”

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“Great price super fast shipping. Completely frictionless shopping experience!”

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“We are so happy saving timer for new home”

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Big Frog Supply is rated 4.8 based on 5,885 reviews