Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,874 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, correct product. Easy ordering process with competitive pricing.”

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“Fast shipping and great customer service. All orders delivered in a timely manner.”

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“Items ordered were shipped immediately and arrived exactly as depicted on the website. Well worth the price and a great company to order from”

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“Had an issue with a product description. Very happy on how it was resolved. Thank you”

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“My long garden hose developed a leak in it about one foot from the output end. I needed a new fitting on the end of the longer piece of hose, so I ordered this replacement fitting. It is machined from solid brass, and the threaded end is nice and thick so that it will not deform. There were no instructions that came along with this fitting, but I was able to determine which end of the threaded nut should go onto the new hose after inserting the male feature into the hose and then threading the nut onto the male end. I removed the sharp edges of the threaded nut as it was cutting into the hose as I tried to install it. Then I used some lubricant on the threads and outside of the hose to help get the threaded nut installed onto the mating piece of the new fitting end. It has been working well, and isn't leaking even when I have the water pressure of 75 psi turned on and the water nozzle turned off. Now I can water my garden without the leak in the hose getting me all wet from the hole in the hose. Hopefully this will allow me to use this long water hose for many more years.”

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“Delivered as promised. No problems. What else can you ask for!”

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“Loved mine so much, I bought one for my daughter.”

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“Received the product in a timely manner. Easy instructions and seems to work well”

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“Exactly what I was looking for keep me posted of delivery time came fast”

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“Easy to order. Very fast shipping. Will use again in future.”

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“Found exactly what I was looking for and received it quickly. Will definitely order from again.”

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“Stuff came fast, was brand new and I was able to install it and solve my problem immediately.”

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“Lots of great customer service which is becoming a lost art”

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“Service is horrible I’ll never ever order here again and I’ll tell everybody about my bad experience”

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“First time ordering from here but all was well”

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“The merchandise was delivered as promised and was what we ordered..”

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“I have not received my product from you. I tracked the order and it shows that it was damaged in shipping LAST Thursday! I have not received word from anyone about this and it is now Tuesday. I want my money back!!!”

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“Easy to use web site. Good update communications after order placed. Delivered even earlier than promised with standard delivery.”

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“Big Frog Supply got me the part I needed for a good price and quick. Thanks Again”

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“I like your filters and water taste is really good. Thank you”

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Big Frog Supply is rated 4.8 based on 5,874 reviews