Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,884 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Ordering was easy and shipping was not too long. Having never ordered from Big Frog Supply before, I really appreciated the emails they sent updating me on my order.”

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“Price was the lowest I found on the Internet. Shipping was fast. The module worked like a champ.”

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“Very quick delivery and excellent price! Haven't installed yet, but know these are great quality outdoor spigots.”

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“I have ordered from them before with excellent results, so it was a no-brainer to order again. The ordering was clear and easy. It was shipped very quickly and arrived quickly. Now that's nice!”

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“Big Frog had great pricing, great customer support on the phone and fast shipping. Easy to work with and I am completely satisfied with my experience. I will use them again when the time comes.”

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“love my Barnell Pruners. Will order from the Big Frog Supply Co again. So easy. Thanks again.”

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“Easy to navigate and very fast delivery!! I will shop again with Big Frog!”

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“Great price on the Rainbird control panel. Fast shipping! I’m very impressed. Will buy again from Big Frog Supply!”

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“This is the best timer on the market. It's so easy to set up for no hands on watering. I just wish they made one to run 12 hrs and then shut off so I could use it in my apple orchard, then I would give it a 5+. Thank you PC”

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“They had the backflow preventer valve that I needed at a great price. Free and fast shipping.”

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“Fair price, fast shipping and overall great experience. Will do business again when in need.”

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“The Orbit 2 outlet water timer did not function properly, but the BFS customer support rep sent me a return shipping label, and said a replacement would be sent soon. I appreciate the help.”

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“It was easy to order and the item came quickly. Exactly what I expected.”

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“Excellent customer service experience. Delivery was prompt with easy installation.”

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“I have ordered twice from this company now and have had great success - strongly recommend!”

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“Great customer service. Received order very quickly and correctly. Website was easy to use.”

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“I made a mistake on my order but Big Frog made it right! Excellent customer service.”

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“I received my order three days later than I was supposed to, and when I emailed the company about it, I received nothing back. When the light finally arrived the box was busted up and broken.”

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“Small order, rapidly filled and excellent beyond-the-call-of-duty status and follow up.”

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“Excellent product selection and availability, capable and helpful customer suppor, and fast shipping with good prices.”

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Big Frog Supply is rated 4.8 based on 5,884 reviews