Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Got here quickly, the part was just what I needed and it fit”

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“Fast shipping best price I could find anywhere and product was as describe.”

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“Great help from sales. The quick delivery was another big plus. I called to order something else, and the sales person remembered me and was grateful my previous order had arrived safely.”

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“The items I purchased were shipped almost immediately and received in a few days. Thanks for the great service!”

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“Very good prices and on time quick shipping and delivery. I will use Big Frog again.”

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“Best price on the market, fast shipping and a great look for the landscape.”

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“You had the right part, fast shipper and best of all, real life customer service that was friendly and knowledgeable.”

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“Quick shipping. Product came as Described and works well. Would buy again”

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“I have not received my purchases yet ? 209-985-8543 Louis Brichetto”

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“Delivered faster than Prime. Excellent product condition when received, and at a great price. I'm pleased with the free shipping, and will consider Big Frog Supply in my future purchases.”

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“Very pleased with the sales person. He remembered me and was pleased to hear my first order came safely. I'm very impressive with the speed of the delivery. I am so glad I chose Big Frog. Thank you!”

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“Website easy to navigate with photos of products, good descriptions and exactly what is included plus suggested items to include. Very happy with my items and super quick shipping as well. I did not get a notification that items had shipped however so package arrived much earlier than expected!”

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“Great well made products for the fisherman and best prices & fastest shipping.”

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“Took the order with payment on 11/25, said it was being shipped on 11/28, sent an email they were processing a return on 12/2 and then refunded the amount to paypal on 12/2. I would have ordered what I wanted someplace else and had it by now.”

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“I watch prices and Big Frog had the price for this product.”

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“Exactly what I needed, good to get the old style up lights that use actual bulbs.”

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“Response time was nearly immediate, constant updates about the delivery of my purchase and I think it actually arrived sooner than stated. It doesn't get much better than that. Thank you, Big Frog! Praying God's blessing on your company and work ethic.”

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“Very happy, easy to work with! Received item quickly. Replied immediately when I had questions.”

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“Paid by credit card and payment was not secure. Had to replace card due to fraudulent charge Will not use site again!”

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“This was my first order from Big Frog. It arrived very quickly and I was given very accurate feedback on the order. I will definitely doing business with Big Frog again. This is the way a quality company works. Thanks, keep it up.”

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Big Frog Supply is rated 4.8 based on 5,882 reviews