Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Exactly what I needed, . I have to replace my timer every two years, I live out in the desert, and no one around carries the kind I like. I usually order from Amazon, but the price is so high. I found Big Frog on internet and they were less expensive and faster. Thank you Big Frog!”

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“Easy to find products, quick checkout and my order came promptly. Can’t ask for anything more and the pricing was competitive. Will come back.”

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“I have been ordering from you for years and you have been very fast to fill my order and ship in a timely manner. It has been a great experience buying from you!”

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“great price and great service ...you dont need 10 words to say that”

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“Shopping cart works well and prices are good, ya know?”

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“Prompt service good quality my name is Steve Williams and I approve of big frog”

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“Received item within a few days. Great communication on progress of order. Very good price on item. Will definitely order from them again.”

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“SUPER, SUPER fast service, best price around for the item that I needed!”

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“the company was very responsive in terms of sending almost immediately the ordered items and their tracking information. Unfortunately they sent me the wrong item (1of 2) and had to return it. it would be nice to have a phone number to call customer service instead communicating with email. Overall it seems to be a good and reliable company.”

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“Ordered the wrong sillcock length, my order was canceled and the correct one was shipped immediately. Item was perfect and works much better than my old valve. Quarter turn handle and rubber molded grip are very nice.”

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“Ordered one item, but shipped a cheaper and different item. When contacted about it, they started giving BS explanation that it is a newer version. I wanted to have them ship the item as per my original order. Never returned my messages left in voice mail. I won't recommend anyone to use this webstore.”

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“Great product, great price, shipped in the time frame promised.”

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“Fast efficient service. I highly recommend Big Frog Supply for no nonsense reliability.”

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“Had what I needed at a good price and shipped fast . Perfect !”

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“Pruners arrived quickly. They are sharp and cut through most apple tree branches well. Trimmed an entire tree and they still are sharp.”

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“Fantastic service. Delivery was very timely. I will purchase sprinklers fro Bid Frog when needed.”

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“Item was unavailable from Rainbird, but Big Frog had it.”

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“The first pump that was delivered did not work. after a shot phone call to their service department, two days later I reiceved a new pump by Fed Ex. and it's working great. Great company, great people.”

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“It is not very often one can say “it has been a pleasure to do business with you”. I had an opportunity to talk to one of the staff about my order and it was amazing. Thank you to you all. Not only very knowledgeable but very pleasant as well.”

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“Item appeared to be an open item. Possibly a return.”

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Big Frog Supply is rated 4.8 based on 5,888 reviews