“I was in search of a part I needed and Jen. Helped me out and found the part I needed she did a wonderful job and performed it in a timely manner. Thanks again Jen. I really appreciate you š.”
“Alvin Neville provided excellent c.s.r. skills and was not only knowledgeable and happy to help me out but was patient; because of his advice am purchasing from BB now and in the future. - Steven Nelson.”
“Her name is Jen extremely helpful, efficient and very quick to respond to my questions. Having people like that work for you makes people like me want to spend more money with you. Her name is Jennifer.”
“Bikeberry chat specialist Jen helped me choose the correct bike for my unique needs. She was patient, thorough, knowledgeable about the products on offer, and pleasant to deal with. I will be purchasing in accordance with her recommendation.”
“I had a issue with a missing part. So I emailed bikeberry about it and the customer service representative Freddie was quick akind and trying the best to solve the issue. Hopefully the issue is resolved soon...We
need more people like Freddie in customer service”
“Alvin Seville was quick to help me with a simple error correction. Y'all should consider giving Alvin a small raise, or at least an attaboy..šš”
“Freddie was super professional, and helpful. He helped me through my issue and I have a replacement rim coming to me. His customer service was excellent and made this a pleasant experience. I will be letting people know you not only have good products but excellent customer service as well. I thank you and will be ordering plenty more form yāall.”
“I recently discovered an electric start kit for my bicycle. If you have basic mechanical skills, the assembly is straightforward. The kit includes everything you need to get started, except gasoline. I've been riding the bike for a few years, and the only modification I made was to the rear sprocket. I live in a hilly area, and I don't always feel like pedaling. The provided rear sprocket is adequate for most riders in terms of power and speed, but I wanted a little more oomph. I'm happy to report that the electric start option with pull start backup has been the best configuration so far!”
