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Bikeberry Reviews

4.9 Rating 424 Reviews
A
Happiness Grade
A

Customer Service - Good

94.35%
Industry Average
I had an issue and Earl from customer service was very patient with me, even though, I was not. I apologize because I felt bad. But I was surprised to see how he handled the situation. Very professional. Not many people like that anymore.
posted 3 months ago - David
great service
posted 3 months ago - Anonymous
Very knowledgeable customer service and they were able to provide the information, on a timely basis needed to troubleshoot.
posted 3 months ago - James Mejia
I would like to comened bike berry on there help,service and products thay stand behind. And special thinks to eral.
posted 3 months ago - Anonymous
My buddy EARL gave me excellent customer service and helpful knowledge. He's eeping me shopping here. THANKS EARL!
posted 3 months ago - NITZSCHE
Earl from support very kind and aways help as much he can Very satisfied with providing service
posted 4 months ago - Vladimir
I needed some help with installing the stage 1 CDI kit, customer service provided me with all the information I needed to install the CDI correctly. They were really nice, and helpful. I'm completely satisfied! I can't wait to ride my bike now!!
posted 4 months ago - Camo
i am absolutely satisfied with the help that JENNIFER provided me, she was direct and to the point of resolving my issue and making sure i was 100% satisfied with the resolution. I couldn't be any happier with the customer service she provided and i would highly recommend that she deserves a raise and i will continue doing business with Bikeberry soley on jennifers help that she provided me
posted 4 months ago - Anonymous
I absolutely love this company, and I have been buying from them for years. Had a small issue with one of the wheels I purchased, and they shipped one out after asking. Just a few questions. What a great company. Keep up the great customer service, you'll never fail.
posted 5 months ago - Bryan K
EARL was abke to get my issue resolved quickly. Customer service is great and helpful.
posted 5 months ago - Anonymous