“I chatted with a live agent named Freddy. Freddy was really respectful, patient and informative. He provided me with the information I needed and help me make proper decision on what to order.”
“I received a text saying I have a rewards balance of 16.63 75+ order did not know what it meant but Freddie customer service explained everything and the man deserves a raise!!”
“Had a few questions about parts n motors. Alvin was the person i chatted with and was extremely helpful. I look forward to building my test bench and lots of 2 and maybe 4 stroke motors in the future with these guys.
Thanks for all the info and help.”
“I contacted customer with a few questions about the Emojo Caddy Trike and the Emojo Pro Caddy Trike. Alvin answered all of my questions with clear, easy-to-understand answers. I'm a total layman when it comes to electric bikes, but Alvin made it easy to understand. Thanks again, Alvin!”
“alvin seville crushed it and saved my ass from a sticky situation. he’s the man with the plan the main man and no complaints, if anything give alvin a huge raise like give him $40.00 an hour. like straight balls to the wall got things that i needed done and that man is top management material! Alvin Alvin Alvin ALvin! s eville!!!!!!!!! always request him and mic dropped………”
“They have a part that I cannot find anywhere else, a laid-back seatpost for a lowrider.
I bought one (FH-LBPOST-BLK), super happy with it. Then bought a second bike so now I need another. Out of stock. But Alvin Seville, customer service rep staffing the chat, answered my request even after telephone support was closed. He assured me they would let me know when the part arrives again. I value this customer service!!”
“I would like to take this time to let the WORLD know that Earl helped me out to the point that it basically SAVED me when it comes to my first 2 Stroke bike build by properly directing me to the link/links I needed to get the EXACT installation guide so I can build the engine & bike to specs. So once again Thank you Earl...”
“Freddie helped me when my engine broke it's self on the inside. They were very helpful, they even ordered new parts for me! Best service I have ever had!”
“Many thanks to Jen who answered all my questions regarding products I was interested in. She sent me helpful links to the correct parts and offered great advice. Really helpful. Thanks again.”
