“Bikeparts did a good job. Good range of products competitively priced. Just beware that the delivery company they use is Hermes. I got the part ok in the end but it took them three attempts!”
“Good selection of kit. Good price. Good ordering system. Only problem is that they use Hermes (now Evri) who are pretty useless. Took them three attempts to deliver to our house. Got it in the end!”
“Product came in good condition and I am happy with it.
Delivery was quite slow and I didn’t get an ETA which would’ve been nice.
A fast delivery option would’ve also been good.”
“I googled for the cycle tyre I required. I looked at Bikeparts website. I chose and paid. I really can't remember much about the process - which means their website was clear and the process was seamless. It went well !
The order arrived and it was the correct tyre. (NB, there is a huge range of cycle tyre sizes and grades.)
I've no idea whether I could've got it a couple of quid cheaper. At my age I ain't gonna spend time internet shopping.
Also: I note that some companies, with which I've had experience of, are rated far more realistically in "Reviews" than they are on "Trustpilot". Funny that....”
“For such a small item it took 7 days to get to me with I feel in this day and age is a little on the slow side.
Altho item arrived in perfect condition and fit for use.”
“29 April, 21:42. Order acknowledged
30 April, 12:24. "Your order is on the way"
2 May, 09:00. "We have sent your order"
7 May, 13:27. Order delivered”
“Supplied a new rear wheel when I couldnt get one elsewhere. Went straight on (didnt have to adjust brakes or gears) Bonus! Good value and works well.”
“Same-day postage very quick delivery which is great, I had an issue with part with the cable rubbing against the derailleur itself, customer service was slow to respond and it took ages back and forth with emails before a mechanic finally answered my question, I would buy from again though as this was the best price with delivery.”
“Good price for what I needed, simple ordering process.
The tyre I ordered took a few days to arrive, but then I used just the basic shipping option. This wasn't an issue as it wasn't urgent and I was kept updated.
I'd definitely consider using Bikeparts again and would recommend.”
“Bike parts gave me good service and offered a good price for the product. Where their service was let down was the DHL delivery service. The delivery was supposedly tried for two days before it actually arrived. This was very frustrating as I ended up hanging around when it wasn’t needed.”
