Billy Hyde Music Reviews

Name: Billy Hyde Music
Address: 242 Whitehorse Road, Nunawading
Rating: 4.62

4.6 Rating 769 Reviews

90 %

of reviewers recommend Billy Hyde Music

Company Reviews

Product Reviews

228

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Phone:

0390403610

Email:

242whitehorse@billyhydemusic.com.au

Location:

242 Whitehorse Road
Nunawading
3130

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Billy Hyde Music 5 star review on 6th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 3 years ago

“A horrible experience of my partners first keyboard which should of been excellent! I bought the keyboard as a gift, but when the keyboard arrived it wasn’t the weighted keys one as it needed. I went to exchange it and was immediately told by Virn no with no explanation but just a screenshot of their clause of no change of mind. I wondered how does that work with Australian consumer law, but I requested an exchange for a more expensive keyboard. I was made to fill out a additional form when I requested management, which I took photos to show it’s still unused in the box, which Cherry replied back the same sterile no. Please beware of this before your purchase, I will be buying more musical items but not from them, simple customer service is so far removed from their business! After my review on Google, Craig replied back with an email address for me to reach out, a true showing of the companies lack of understanding and general customer service. I've contacted and spoken to two people in your company and named them, I'm the customer and you want me to reach out when you have all the details? A very bad experience on a keyboard that's boxed an unused.”

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Posted 3 years ago

“Recently purchased a few items online, a fantastic experience from start to finish..”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“The delivery/courier was the issue It took far too long to arrive - 2 weeks!!! Next time, a bit quicker please Thankyou, love my Evans Pad☺️”

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Posted 3 years ago

“You guys seem to always have stock when others run out. You had the item I was after, at a good price. The package was dispatched same day and arrived as promised (Perth to regional NSW). It was very well wrapped and managed to cross the country in the not always gentle hands of Australia Post with no damage. Many thanks to the team at Billy Hyde!”

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Posted 3 years ago

“Top notch. Took a while to receive my delivery due to COVID related delays, but this was obviously out of their control. Otherwise everything went fine.”

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Posted 3 years ago

“Purchase was in my hands in regional SA in 1.5 working days. Outstanding service, and great bunch of guys to deal with, especially Corey”

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Posted 3 years ago

“You guys in Melbourne are great, very knowledgeable in both the drum and guitar departments as well as the sound department. Ive bought ALOT of drum, guitar and pa gear from your Nunawading store and its good to know you look after me with price and stock selection. Shout out to Matt, Steve and Dave in the guitar department and Ben and Matt(?) in the drum department - all legends. Ben White”

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Posted 3 years ago

“Very good. Delivery the same day like it said. No complaint”

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Posted 3 years ago

“Fantastic fast service”

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Posted 3 years ago

“All good. Great price. Delivery quick zero dramas!”

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Posted 3 years ago

“First purchase from B.H. and purchased the collectors tin Limited edition Slash electric guitar strings. No issues. Ordering was easy from site, not an instore purchase and arrived relatively quickly in the mail. Thanks.”

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Posted 3 years ago

“Very easy to order online and whilst in lock down, collection was quick from the store.”

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Posted 3 years ago

“My order arrived quickly.”

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Posted 3 years ago

“I loved Billy Hyde Music. I bought a guitar and then some tuners and everything arrived in full on time. Prices were really competitive too!”

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Posted 3 years ago

“Very responsive to online queries. Quick processing & delivery. Very reasonably priced.”

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Posted 3 years ago

“Excellent service, easy to use platform and great advice from the team over the phone. Delivery was super quick, 10/10 would recommend”

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Posted 3 years ago

“5/5, amazing and helpful staff, my go to music store”

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Posted 3 years ago

“Great knowledge staff awesome range of products”

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Posted 3 years ago

Billy Hyde Music is rated 4.6 based on 769 reviews