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Binnacle.com Reviews

4.8 Rating 1,665 Reviews
97 %
of reviewers recommend Binnacle.com
Read Binnacle.com Reviews

About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous
Anonymous  // 01/01/2019
The transaction is excellent, recommend to buy it again,. Great price and great service
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Posted 4 years ago
....I live on my sailboat in Victoria, BC and Binnacle is the first place I look when I need something! Excellent pricing, customer service and shipping....coast to coast! Highly recommended
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Posted 4 years ago
Shipping was and always has been prompt. Also, packaging is always secure. Being an on line, distant, shopper I really appreciate staff comments as a result of them trying on clothing and making comments as to how they fit relative to the manufactures rated size. Your sale pricing is competitive.
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Posted 4 years ago
service is always excellent. and, not Binnacle's fault, but the Nicro/Marinco low profile vents aren't very well made. Two were squashed a bit (and I hope their shape will recover) andone of teh four has a lousy finish on it, and all have poor moulding lines 80 to 90 bucks for moulded vinyl is enough, and one woul dexpect a quality product.
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Posted 4 years ago
Delivery was quick and that important for me
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Posted 4 years ago
Very efficient company to deal with and good pricing.
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Posted 4 years ago
They were delivered very promptly. Thank you!
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Posted 4 years ago
Shipping vers fast
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Posted 4 years ago
Superior customer service. I called to ask a question about a product and the person picked up the product in store to inspect it, thus providing an accurate answer to me. I then placed my full order online and everything arrived just a few days later. Quality products at a good price.
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Posted 4 years ago
I have recently written and sent 2 disgruntled reviews of Binnacle. I chose Binnacle because their mail order prices were lower than my local supplier, The Chandlery, in Ottawa. Recently you sent me promotional E Mails for a big "Black Friday Sale" but the price of the product I purchased was marked 'Sale' but was exactly the same price as last summer. To me, that is false advertising. If you are having a store wide sale then you should give your customers some sort of discount.
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Posted 4 years ago
Hi, the item you are referring to was on sale in the summer and then it was also on sale this past month (Black Friday sale). Both times they were clearly marked as "on sale" on the website. I am not sure why you are upset that we put an item on sale twice. If I am misunderstanding the circumstances please send an email to info@binnacle.com or give us a call.
Posted 4 years ago
Very good and quick service. Placing the web order required some phone support and emails which was all handled very well. I will be using Binnacle for orders again.
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Posted 4 years ago
We needed our order faster than usual. A quick call to Binnacle and Olivia helped us arrange overnight shipping. The staff always been so helpful every time we have contacted them. The website, inventory as well as pricing are awesome. I just wish they were on the west coast as well!
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Posted 4 years ago
Great prices and selection. Delivered very quickly. I’ve already placed more orders with them. It’s my go to store.
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Posted 4 years ago
Great product and fast service!
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Posted 4 years ago
I haven’t received my purchase yet
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Posted 4 years ago
Hi, your UPS tracking number shows that the package was delivered Nov 28. If you still have not received it please send an email to info@binnacle.com and we will investigate
Posted 4 years ago
Very easy to order and arrived on time. Will be using more for parts.
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Posted 4 years ago
Perfect order: Website was easy to navigate I got exactly what I ordered Shipped next day (in 8 hours) Canada post shipping was 4 days earlier than expected. Yea!
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Posted 4 years ago
Quick and precise
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Posted 4 years ago
Good prices. Free shipping when over $100.00. I regularly purchase items from Binnacle even though I live on the West Coast. The website could be improved especially the search function.
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Posted 4 years ago
Fast ship, order exact, thank you!
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Posted 4 years ago
Binnacle.com is rated 4.8 based on 1,665 reviews