Binnacle.com Reviews

Name: Binnacle.com
Address: 1065 Purcells Cove Road, Halifax
Rating: 4.83

4.8 Rating 1,665 Reviews

97 %

of reviewers recommend Binnacle.com

Company Reviews

Info

About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous

Anonymous // 01/01/2019

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“Product arrived quickly , no issues”

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Posted 5 years ago

“The product I received was the one I ordered and it arrived on time”

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Posted 5 years ago

“I have always been very satisfied with on line orders made through Binnacle.com. My recent order had 2 items, one was not available at the time of order, but was to be available within a few days. I received excellent communication from Binnacle.com and when the order was available in its entirety it was shipped to me promptly. Job well done. Thank you.”

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Posted 5 years ago

“Easy to order and came on time.”

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Posted 5 years ago

“Binnacle is my go-to source for boat related purchases. They have the best prices, answer my questions promptly and to the point, ship immediately (free for higher dollar orders) and have a great selection of product. Binnacle rocks!”

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Posted 5 years ago

“Good service, at a fair privé.”

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Posted 5 years ago

“Great past. Fast service. Super happy!”

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Posted 5 years ago

“Great service and shipping....Number 1 on my Favorite's list.”

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Posted 5 years ago

“Large catalog of great brand fairly priced and great shipping services.”

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Posted 5 years ago

“Found the product I needed and it arrived within 5 days of ordering.”

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Posted 5 years ago

“I found the process of using a gift card very poor. Took days to credit my visa the amount that was going on the gift card. The gift card amount should have come off at the time of purchase not days later.”

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Posted 5 years ago

We have shared your frustration with the use of Gift Cards for a long time and apologize. Gift Card transactions are a major reason why we have recently moved to a new credit card processor. They have a different back end system and have committed to work with us to eliminate the Gift Card payment conflict. We will be implementing the new Gift Card processing component in the very near future, and hope you will remain a binnacle.com customer. The feedback you and others provide drives change, and we welcome it.

Posted 5 years ago

“Product arrived on time and was exactly what I ordered.”

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Posted 5 years ago

“Always happy to work with the folks at the Binnacle.”

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Posted 5 years ago

“very pleased, shipped as promised and arrived on time”

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Posted 5 years ago

“great experience. prices are competitive and the free shipping was nice! Will be a repeat customer.”

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Posted 5 years ago

“The product I purchased did not arrive as expected. I expected a coastal PFD which was suitable for coastal sailing and ISAF (World Sailing) compliant. The PFD delivered did not have the leg harness that would make it compliant. The photo of the product listed an optional leg harness. I was under the impression the harness was an optional inclusion not another product which can optionally be purchased especially since I could find no such item for purchase on the Binnacle website. My options are to keep it and try to find a leg harness at a cost undetermined or return the PFD at my expense. Overall unfortunately, it has left me wary of ordering from Binnacle in the future.”

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Posted 5 years ago

Hi, thanks you for your feedback. This is the first time I have had this complaint about this PFD so I carefully checked the product description and pictures. The description does not say a leg strap is included. In one picture there is a small insert showing the leg strap and it is clearly marked as "Optional" which means not included. We sell a lot of these PFDs and have only had a couple of requests for the optional leg strap so we do not stock it. As always you are welcome to return the item if you are not satisfied.

Posted 5 years ago

“Haven't got item yet, but review email was fast.”

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Posted 5 years ago

“Ordered paint online Monday 15 and received it Thursday 18th. Great service.”

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Posted 5 years ago

“great service and timely delivery”

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Posted 5 years ago

“product delivered on time with right contents”

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Posted 5 years ago

Binnacle.com is rated 4.8 based on 1,665 reviews