“The verification procedure was quite daunting, but I guess it must be so to ensure no one is making bad use of the platform. It would be nice to cut some hassle from the exchange process, but truth be told, the fact that they don’t cut corners helps me feel confident and safe.”
“I really feel the people on the support team are making an effort to ensure I’m happy. I do wish to note, though, that to me it seems that Bintens have quite a few novice support representatives, which sometimes makes their service not as fast as it should be”