“I’m taking away one star because of the long response from support. The problem was eventually resolved. 20 minutes of waiting is not very good for me.”
“The excellence of the services offered here surpasses expectations! I dare say it's underrated. Perhaps it's even more commendable considering how major exchanges often falter over time.”
“The cryptocurrency exchange world is an endless rabbit hole. Nothing we can do about that. But what Bintense can do about that is offering more and more tutorials, and even more importantly, video tutorials. Hope to see them expand their educational section soon! No suggestions other than that.”
“Had some issues logging in to my account a while back, which was quickly fixed by the great people on the support team of Bintense. What can I say? Despite this, I was happy to see how seriously they take security.”
“I think the Q&A tab and Blog on the Bintense site can be a tad better, but that’s far from being a deal-breaker. The platform is efficient, customer service is helpful - thank you! So why 4 and not 5stars? Because I think they can offer some more educational resources. I believe I’m not the one who wishes to have one on Bintense’s site!”
“Except for the fact that it takes them some time to answer email queries, things are going well on Bintense. Platform is intuitive and snappy, it seems safe and secure. Hope to upgrade the rating in the near future.”
“If you are looking for an exchange that is straight to the point, this is the place. Yeah, it would be nice if they had some more alternative, exotic coins, but that’s just a bonus for me.”
“Above all else, I’ll like to commend Bintense for the fact they conduct in a highly transparent manner. There are no hidden fees - you get exactly what you are promised. In this day and age, that’s far from obvious. If they only answer customer queries quicker on Mondays, I will gladly rate them 5.”
“As a corporate client, I feel that Bintense lives up to my expectations. Their fees are competitive, and they truly give high-level service. Of course, transactions are utterly fast, with no delays whatsoever.”
“By and large, I’m truly having a great experience with their platform. Making token transactions has never been easier for me. That said, I still think they can make some user-experience tweaks to really take the platform to a new level.”
“I really enjoy the blog on Bintense’s site, but I wish there was more content there. Generally, I think more informative resources can do good for this company.”
“The verification procedure was quite daunting, but I guess it must be so to ensure no one is making bad use of the platform. It would be nice to cut some hassle from the exchange process, but truth be told, the fact that they don’t cut corners helps me feel confident and safe.”
“I really feel the people on the support team are making an effort to ensure I’m happy. I do wish to note, though, that to me it seems that Bintens have quite a few novice support representatives, which sometimes makes their service not as fast as it should be”
