“Where is my money? I did not receive the parcel and it is lost for 9 days. So I want to have back my money immediately. So again, my question is, where is my money?”
“Sorry, but I do not do reviews though, if the item in question were causing me difficulty, you would definitely have heard from me. The item works and I think that I prefer it to the wrist strap heart monitor.”
“Gave Post Office instructions to return to sender. I ordered it for a friend that was in town for Thanksgiving weekend. He's back in Italy and I guess package is heading back to sender.”
“Great features, especially the biometrics reporting and meditation options. I just wish it was waterproof and you had an arm strap verus a wrist strap. I'm a massage therapist and cannot wear my Biostrap while I'm working which throws off my data.”
“Awesome watch, very accurate and I love its sleep tracking features and insights. Fast shipping from the US to NZ with UPS even with covid! Would recommend to all people looking to improve their sleep and recovery”
“I found myself swithering between 2 & 3 stars - I started at 3, but the more I wrote the less acceptable it felt.
First the good bits. It arrived in nice, mostly high quality, packaging. It was relatively easy to get going, though pairing with my tablet took a couple of goes. It took a few days to calibrate, but started showing some stuff stuff immediately. The break down of the recovery score is interesting.
Sadly, that's where the good bits seem to end:
- the time to synchronise data with the app is terrible. In the morning, its 15-20 mins to get my sleep data in. The app isn't a big energy hog, but enough that I don't want to leave it running all day (and I turn stuff off overnight anyway).
- this has knock-on issues. While syncing, other functions are worse than useless. I meditate first thing, but recording basically doesn't work. I get told the app can't find device (ironic given its syncing!) Sometimes that's it. Sometimes is starts recording. If it does, then it often the stop doesn't work as it sticks at 100% sync and I have to close the app losing the recording. Sometimes it records secretly and doesn't tell me it has done so until it finishes. One day I had two overlapping recordings (1.5 & 2hrs - should be ~20mins), another gave me 13hour. Even when it does record, the intermittent data collection isn't very helpful. I have a similar problem if I do evening exercises, where I can't even get an activity list until the sync is done.
- the strap records almost no data during the day. If you read things in detail it hints at that, but still irritating.
- it sometimes doesn't get my sleep timings right. At least I can adjust these in the app (unlike for the meditations), though disturbed how it can think I'm in deep sleep when I'm awake.
- the three separate gadgets is understandable, but still a small pain
- the first night it recorded 3000 steps while I sat watching the tv for 90mins. Support told me I must have moved my arm. That's a step (arm movement) every 2 secs while I was relaxing?!?! This hasn't repeated, but makes me lose confidence.
- the arm heart rate monitor is a bit odd in its measurement. Shortly after the start of some exercise sessions. my heart rate drops to low 40s. It often then surges to ~120 before settling the 80s. Again, doesn't inspire confidence.
- the strap design didn't totally inspire confidence as there's an obvious looking weakness (though maybe it will last better than I think?) The actual failure was different, as the back came off the stud. Full marks to customer support here as they sent replacements immediately.
I bought this as a premium item, something that's more sophisticated than the run of the mill fitbits & watches, but I'm not convinced. The app looks good, but I'm not sure I have complete faith in the measurements. Even when it works, the analysis mostly just confirms how I already feel. But the functionality isn't good enough and, in my experience, too much of it feels like it is still closer to beta than a finished product.”
“Biostrap as a whole is good. The strap itself leaves a lot to be desired. The actual strap part is not very durable and starts to fall off your wrist when it gets worn after a few months. The strap on the heart monitor is a joke. Falls apart in hours.
When/if they get all this worked out...things will be better.
I like the red color. Conversation starter...and they say red makes you faster.”
“I like the fit and appearance of the band and have no issues with the arm band heart monitor. The app layout is nice and battery life is satisfactory.
I enjoy looking at my health metrics, but I'm a little disappointed in the day time data collection, which is sparse to nonexistent for some metrics. I understand the limitation of red light, but I get few HR and HRV readings during the day and no breathing rate and SPO2.
I'm also a little disappointed in the "Insights" feature. Knowing where I stand when compared to the population using Biostrap is nice, but it would be more beneficial to know things that may affect my metrics so I can make changes. Perhaps additional questions could be added to the sleep survey that can be worked into the insights.”
