“Stellar customer service after my charger failed they sent one free of charge! It came quickly and works great. I ordered the new pink camo “keep a breast” strap and though the color is a bit off from the pic I love it. A great way to open a conversation not only about the product but also the cause for Breast Cancer Awareness! Keep up the good work.”
“The support was right on top of everything for me. The postal service was not the best in leaving my product at the correct location but Caitlin found the location and when my charger was not working they sent out a functional one IMMEDIATELY. Definitely a great experience with Biostrap though. Thank you!!!”
“The problem was fixed right away, and the new charging station was sent out asap, the bad is that I've had two problems with the BioStrap in 2 months, that have required your attention.
So far I have found it to be a valuable tool to measure my sleep!”
“I would like to see tutorials on how to interpret the various readings. This would greatly help my understanding of the measures. I have read the information posted online and although it provides a background inn HR and HRV, for instance, it doesn’t go deep enough into how to read and interpret the results.”
“I was disappointed to discover that I had lost my original BioStrap during a torrential rain storm recently. In my haste to get out of the drowning rain, I didn’t perceive that I’d stripped it off my wrist. I have since ordered a replacement as I value the information that this device provided (mainly my sleep, HR, and Oxygenation data). I also got the (more secure) alternate strap. BioStrap for their part did give me a discount on the replacement, which was nice of them.”
“I have OSA and find the sleep function to be very helpful. I play pickleball and tennis five times per week and the data obtained is better than my Motiv ring and my Garmin watch.”
