Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,794 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having both received and sent a Biscuiteers gift, I have been delighted with the quality! From the biscuits themselves to the gorgeous packaging, they make the perfect little pressie!”

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Posted 4 years ago

“Ordered a a birthday cake letterbox biscuit for my daughter's 40th. I had it delivered a week early in case it was delayed, but needn't have worried as it was delivered as arranged and my daughter kept it until the day. It looked beautiful and apparently tasted just as good. She was delighted.”

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Posted 4 years ago

“I sent a Birthday one to my 16-year-old granddaughter and she was delighted.”

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Posted 4 years ago

“Failed delivery of £80 order for my daughters wedding. 2 weekS later , despite chasing order, no update or refund. Very poor service and aftercare. Would not recommend . Expensive product but I’m sure lovely for special occasion but avoid as delivery and aftercare appalling.”

Helpful Report

Posted 4 years ago

Hi Sarah, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our dispatch team for you. We're so sorry to hear you still haven't received your delivery yet, this is so disappointing to hear! We can see a member of our customer services team is currently in touch with you to try and get this sorted. Many thanks again and kind regards, Biscuiteers x

Posted 4 years ago

“Excellent biscuits, beautifully presented & arrived when expected”

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Posted 4 years ago

“Gorgeous biscuits! Recipient loved them!”

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Posted 4 years ago

“Bought as a gift for friends, I was so impressed with the service and my friends loved them! Highly recommend”

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Posted 4 years ago

“Lovely biscuits”

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Posted 4 years ago

“Amazing beautiful looking and tasting biscuits as a babyshower gift - arrived with no issues thank you”

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Posted 4 years ago

“I’ve ordered multiple times and they get better with each delivery. Make the most perfect gifts and an average occasion a little more special. Can’t wait for my next box!”

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Posted 4 years ago

“I received one of the gorgeous iced gingerbread people and it made my day! Beautiful to look at and delicious to eat. Gingerbread people are one of my longtime favourites and this was as good as any I have had over the years. I bought one for a friend’s birthday and it arrived on the requested day. Wonderful service. Would definitely recommend. The only flaw was that a discount voucher was sent with my biscuit but it was already out of date when I received it.”

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Posted 4 years ago

“This was the first time I used Biscuiteers and I ordered a letter box delivery for my husband for our wedding anniversary. We were both very impressed with the packaging and biscuit quality. A great idea.”

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Posted 4 years ago

“Great biscuits, great customer service. Would recommend.”

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Posted 4 years ago

“Beautifully packaged,delivered on time and a delicious biscuit that disappeared in no time ! Will definitely return to Biscuiteers x”

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Posted 4 years ago

“After receiving these biscuits as a wedding present these are my go to gift for all of my friends! They’re not only the cutest biscuits but they taste amazing and are wrapped so lovely.”

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Posted 4 years ago

“The biscuits were beautifully presented. A great teacher gift.”

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Posted 4 years ago

“Beautifully presented gifts x”

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Posted 4 years ago

“I’ve already done a review”

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Posted 4 years ago

“I bought a birthday biscuit box for my mother on her 85th birthday as an additional ‘surprise’ to the family present. She was delighted, and, as it is so beautiful, has enjoyed one candle which she declared delicious!”

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Posted 4 years ago

“I bought Thanks Teacher letterbox biscuits for a friend. They arrived safely through the letterbox, looked amazing and my friend was delighted with them. She has also told me that they are delicious!”

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Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,794 reviews