Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered late, after Easter, disappointed”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback. I am so sorry to hear that your order arrived late. This is so disappointing to hear! A member of our customer services team will be in touch with you shortly regarding this. Thank you and Kindest Regards, Biscuiteers

Posted 3 years ago

“Excellent my grandchildren loved them and they arrived on the day I wanted. Thank you”

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Posted 3 years ago

“Biscuits were a different and delicious way to send happy birthday wishes.”

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Posted 3 years ago

“I’ve bought a few boxes now for gifts and they’re really lovely. Everyone loves them.”

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Posted 3 years ago

“Gave a biscuiteers cookie as a congratulations present and it went down an absolute treat! The packing, the icing and the cookie were all perfection and worth every penny! (Even ordered myself a box as a result)!”

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Posted 3 years ago

“Easter biscuit for granddaughter, little Miss Hug, she loved it.”

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Posted 3 years ago

“The present was very well received. The recipient sent me a photo and the biscuits looked lovely and were all in tact which was something I had worried about. Easy website to look at and order from and prompt delivery.”

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Posted 3 years ago

“Love giving friends and family personal gifts and Biscuiteers is always well received. I love receiving them too!”

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Posted 3 years ago

“Different approach to on-line gifting, which has been difficult in the past year. They were very well received by my daughters. I’m afraid that I can’t comment about the taste as I didn’t order one for myself!”

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Posted 3 years ago

“Great products and service - never disappointing.”

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Posted 3 years ago

“I sent the biscuit to my sister for Easter but it arrived without the message. It was still a delightful surprise so I have to rate it 10”

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Posted 3 years ago

“Lovely biscuit perfectly decorated. Delivered on selected date arriving safe for Easter.”

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Posted 3 years ago

“Arrived on time, very nicely iced and in a lovely box, but was very small, which I found disappointing given the price. Had previously had a gingerbread man that was bigger but quite a lot cheaper and represented better value.”

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Posted 3 years ago

Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team for you. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks again and kind regards, Biscuiteers x

Posted 3 years ago

“Beautiful biscuits”

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Posted 3 years ago

“Delivery was spot on and the macaroons were out of the world”

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Posted 3 years ago

“I paid for a specified delivery date and it wasnt delivered until three days later.”

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Posted 3 years ago

Hey Deborah, Very sorry your order experienced a delay. Unfortunately we can only offer an estimated delivery date, very sorry to hear you order did not arrive on this day. Kindest Regards, Biscuiteers

Posted 3 years ago

“I found the website easy enough - the decoration on the biscuits were exquisite, unfortunately the Easter tin of biscuits that I sent to one of my sons that I tried tasted stale and considering the price very disappointing.”

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Posted 3 years ago

“Absolutely gorgeous, beautiful and delicious biscuits. Wow! ❤️”

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Posted 3 years ago

“Such a lovely gift for a friend.”

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Posted 3 years ago

“My friend was very surprised and thinks it is too beautiful to eat! Love that you allow for accent marks for names too.”

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Posted 3 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews