Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice & cute gift idea especially in those days when most of us can’t be with each other. Very nice packaging Great taste”

Biscuiteers 5 star review on 19th November 2020

Helpful Report

Posted 4 years ago

“The biscuits and their presentation are first class. We have a number of repeat orders. The only disappointment is Royal Mail delivery which fails to match expectations”

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Posted 4 years ago

“Lovely packaging and beautifully decorated biscuit - made me smile!”

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Posted 4 years ago

“Love them - a great success.”

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Posted 4 years ago

“Little disappointed on the size of the tin and how presented”

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Posted 4 years ago

“The biscuits and the Gingerbread house kit both arrived in Singapore in perfect condition much to the excitement of two small grandchildren. Both arrived beautifully packed and so speedily. Thank you so much”

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Posted 4 years ago

“Ordered birthday cake cookie as a gift, it arrived on time and nicely packaged. Recipient was really pleased with it. I would definitely order from here again!”

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Posted 4 years ago

“Lovely tasty biscuits and delivered with care.”

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Posted 4 years ago

“I was so pleased to find an unusual Thanksgiving pressie I could send to my son & daughter-in-law in the States. I know first hand how tasty your biscuits are & they were delighted, "almost!! too good to eat" & all arrived on time & in perfect condition. Many thanks.”

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Posted 4 years ago

“The biscuits are beautiful and the letterbox versions make such lovely and easy to send gifts. I like the fact that they can be personalised and importantly, they taste as delicious as they look! My only criticism is that I was unable to edit my delivery date straight away, and even an email to the company didn’t work, and so unfortunately a Christmas gift arrived on 10th November!”

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Posted 4 years ago

“I found your customer service to be brilliant and my friend was delighted with the biscuit tin with the biscuits shaped as dogs which were iced beautifully . The only problem was I felt a bit pricey for me to order again”

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Posted 4 years ago

“The go-to place for a quirky and excellent present. If I'm lucky enough to be sent a box, I always scoff the lot and keep the tin for bits and pieces for my tool shed.”

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Posted 4 years ago

“Bought as a gift. Made a mistake with my order and although the phone line was closed for the day, the order was amended that evening through email. Very quick and friendly service. Will be purchasing again for Christmas gifts!”

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Posted 4 years ago

“Sweet products - super swift delivery - recipients loved them”

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Posted 4 years ago

“I am looking forward to giving these as a gift. The box and cookery book look fantastic!”

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Posted 4 years ago

“Very very expensive for what is actually provided. Won’t be using again”

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Posted 4 years ago

Hi, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks and kind regards, Biscuiteers x

Posted 4 years ago

“I sent one to all of my brothers and sister. They have all been in touch about the wonderful present and how much they are enjoying them.”

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Posted 4 years ago

“Absolutely stunningly decorated and taste amazing”

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Posted 4 years ago

“Sent a Jolly Ginger to my sister who needed cheering up. It was supposed to arrive next day but took a couple of days due to Royal Mail. She was delighted with it.”

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Posted 4 years ago

“Absolutely wonderful! And, unlike the last box I had sent, the Royal Mail delivered it exactly when they said they would.”

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Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews