Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely looking biscuits, a real work of art but the focus is on aesthetics rather than taste. The icing makes them extremely sweet and the lemon flavour didn’t come through at all. But... that said, they were presented beautifully and are a lovely gift as something a bit different.”

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Posted 3 years ago

“Beautifully presented and arrived on time. Delicious biscuits, would definitely order again.”

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Posted 3 years ago

“All family loved them. Well done Delivered as stated. Beautiful packaging”

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Posted 3 years ago

“Gorgeous as usual beautiful clouts and recipient was over the moon 🌙”

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Posted 3 years ago

“Ordered the Easter biscuits. They were absolutely gorgeous. Beautifully decorated and tasted exquisite. Almost too good to eat.”

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Posted 3 years ago

“These biscuits make a lovely special gift. They seem expensive but when you see the craftsmanship, artistry and time that goes into them they are worth it. The tins themselves become treasures”

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Posted 3 years ago

“Biscuits lovely. But due to a website error, with a time out which said "do not refresh as order may have been placed", and not actually refreshing, two identical orders were placed, and I was charged twice. Biscuiteers say - "tough, not our fault" - according to their "Customer Happiness Team Member". Not even an offer of a partial credit for future use. Very poor customer service”

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Posted 3 years ago

“Delivered on time. Great Easter gift for daughter living away from home. Tasted delicious apparently. (We know that though as we’ve had them before!)”

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Posted 3 years ago

“So pretty. And that was just the tin! Beautifully packed and the biscuits were as fabulous in reality as they appeared in photographs. Tasted great too.”

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Posted 3 years ago

“Great service and always a well received present.”

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Posted 3 years ago

“This is my go to gifts they are such stunning biscuits, fabulously decorated and so many to choose from.”

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Posted 3 years ago

“Very satisfied”

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Posted 3 years ago

“Excellent gift - will use again”

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Posted 3 years ago

“We all adored the Easter tin's arrival. The delicately decorated, beautiful biscuits reminiscent of Eastern European Orthodox churches was appropriate and cheerful for Easter. They are so pretty, non of us could bear to eat them and displayed them on a mirror in the middle of our kitchen island with the box in the middle, where they could be admired constantly!”

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Posted 3 years ago

“My young niece was delighted with the Easter Chick biscuit. She sent me a picture of her holding it and it was much larger than I thought it was going to be. Biscuits make a nice change from chocolates. She was thrilled that it came in a box. It looked so special.”

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Posted 3 years ago

“Delicious crunchy beautifully decorated and packaged.”

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Posted 3 years ago

“Shocking logistics, argumentative "Happy Customer" service and no remedy for non-delivery!”

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Posted 3 years ago

“One biscuit from Biscuiteers can make a real difference to your mood, and bring a big smile to your face. They are perfect for every occasion. Thanks Biscuiteers!”

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Posted 3 years ago

“Kathy loved the amazing chocolates, they were beautifully iced and arrived on time. I will definitely be gifting these again to friends and family!”

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Posted 3 years ago

“Bought as a gift for Easter and they looked (and more importantly) tasted great! Will be ordering again. Thank you”

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Posted 3 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews