Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the biscuits very hard and not very tasty. I dont know what flavour they were supposed to be. Excellent packing but feel that was incorporated in the high prices”

Helpful Report

Posted 4 years ago

“Bought the nativity scene biscuits as a gift at the beginning of advent. The biscuits arrived on the day requested and were beautifully packed. My friend was delighted with them. Thank you.”

Biscuiteers 5 star review on 8th December 2020

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Posted 4 years ago

“Had Christmas biscuits delivered to our 7 grandchildren ranging in age from 1 to 24 years. They all loved them. Not only do they look gorgeous, apparently they taste lovely too!”

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Posted 4 years ago

“Purchased the nutcracker tin for a friends Birthday and they were delighted with it”

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Posted 4 years ago

“These biscuits were a present for a friend recovering from hip surgery. She was thrilled, said they Were 'exquisite'. What more could you want?”

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Posted 4 years ago

“Fantastic imaginative items which bring equal joy to the giver as well as to whom they're intended as a gift. Packaging is excellent as it the delivery schedule which you can choose.”

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Posted 4 years ago

“These biscuits are amazing! I have received them but I have also sent many boxes to friends and family! I love all the different themes and I have sent exam ones, rugby themed, Christmas and many more! Brilliant”

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Posted 4 years ago

“Des biscuits délicieux et très bien décorés. Un beau cadeau à offrir!”

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Posted 4 years ago

“Such a lovely product and beautiful packaging, my daughter loved it”

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Posted 4 years ago

“So cute! Always brings a smile to the recipient’s face!”

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Posted 4 years ago

“Lovely product, great service .. thank you x”

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Posted 4 years ago

“Very unhappy. My order still hasn't arrived 5 days after the requested date. It was a gift to celebrate our wedding anniversary, so it's too late now.”

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Posted 4 years ago

Hi Caroline, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“The nativity biscuits make the perfect Christmas gift. So very special and beautifully packaged. Perfect for those people who 'have everything'. Thank you to Biscuiteers!”

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Posted 4 years ago

“At last! Some gluten free biscuits for a special occasion. There is a gaping hole in the market for these goodies.”

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Posted 4 years ago

“It’s been the best answer to my Christmas presents this year! Xx 😘”

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Posted 4 years ago

“Beautiful biscuits delivered speedily and intact!”

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Posted 4 years ago

“Products were gorgeous and delicious according to the friend i gifted them to. I only put two stars because the shopping experience was not. I placed a first order then it looked like it had not gone through, with no confirmation email received. So i placed it again. Guess what? The first order had gone through so i paid twice. My friend received both orders but I had not planned to spend so much on biscuit. So be careful if you order online.”

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Posted 4 years ago

Hi Caroline, Thank you so much for your feedback. I am so sorry to hear that the online experience wasn't as smooth as it should be. This is so disappointing to hear! We will feed this back to our ecommerce team. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“Daily emails to market the products indicate fairly aggressive selling. There are constant new designs yet my offering - which is merely an extension on an existing design has yet to appear. I’ve been told it will but so far no result.”

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Posted 4 years ago

“Ordered a birthday biscuit to be sent to my granddaughter on her 5th birthday. She loved it! Would definitely do this again for other family members.”

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Posted 4 years ago

“Advent biscuits. So cute one a night with a coffee. Perfect x”

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Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews