Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a loyal customer of yours for years and this is not your fault but after a week my order has still not been delivered. Not sure what guarantees you have with Royal Mail but surely this is not customer service? I look forward to hearing from you. Alexandra Travers”

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Posted 2 years ago

“Cleverly decorated biscuits which provide a really beautiful, exciting and different alternative to the "usual" gifts of flowers or chocolates. They arrived within hours of my order! I have sent these on two occasions and both times the recipients have contacted me immediately, and put photos on social media, to share their excitement and pleasure for the "gorgeous gift".”

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Posted 2 years ago

“Bought some macaroons for my Mum for her birthday and she loved them! Said they were delicious. 😋 Fast, efficient service when ordering.”

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Posted 2 years ago

“Fantastic product”

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Posted 2 years ago

“I have only ever sent biscuiteers biscuits. I have never received them. The last time, the person for whom they were bought, did not eat the biscuits! Out of a household of 5, only one son ate them. Now not sure the idea was a good one!”

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Posted 2 years ago

“A very convenient way to send a special gift for any occasion”

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Posted 2 years ago

“Some macarons crushed. Tasted dry. Blackberry no flavour. Present for my 90 year old Mum. Very disappointing and very expensive. Expected much more. Will not buy again.”

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Posted 2 years ago

“Bought the thank you box as a present and my friend was very pleased with it.”

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Posted 2 years ago

“My sister was delighted to receive a little package in the mail with a cute Easter cookie. Perfect little pick me up gift from her family overseas - easy to purchase online and looked exactly like the photo. Thank you! xx”

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Posted 2 years ago

“Ordered the Easter chocolates for my daughter. They arrived when they said they would and didn’t last long as my daughter said they were delicious and she has the lovely tin, they arrived in, as a memento.”

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Posted 2 years ago

“Fantastic! Excellent quality, packaging and service. Definitely recommend!”

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Posted 2 years ago

“I ordered a tin of biscuits, paid for a chosen delivery day and they were "returned to sender because the people no longer live at that address". Which wasn't the case at all. I was credited for the biscuits to reorder but unfortunately, the account credit didn't include the delivery and was still charging my card. Also, the occasion was now a week past by the time I had this arranged with customer service. So I requested a full refund. Was a lot of faff and it was a really disappointing experience.”

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Posted 2 years ago

“I have given Biscuiteers tins of biscuits for a birthday, a wedding and an engagement gift. Each time the recipients have been overjoyed, especially with the personalisation. They tell me the biscuits taste lovely, once they've given in and eaten them, and then there is a lovely tin as a keepsake. Pat”

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Posted 2 years ago

“Really lovely little iced biscuit for my grand daughter! Both she and her mum were thrilled! Arrived on time, prefect condition, nicely packaged,perfect gift! Little miss sunshine made their day! Thankyou.”

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Posted 2 years ago

“I ordered these as a thank you present for nurses at a hospital. it would have been good if Biscuiteers had emailed me a picture of the biscuits as I shall never know what they received.”

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Posted 2 years ago

“Love the company - great way to send birthday message, good luck etc Prompt delivery!”

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Posted 2 years ago

“Such a beautiful gift. The biscuits are decorated in such an artistic way and my Uncle loved them. Packaging really lovely. I would recommend in a heartbeat.”

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Posted 2 years ago

“Purchased as a gift the recipient was very impressed. Thank you”

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Posted 2 years ago

“A really beautiful and tasty gift”

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Posted 2 years ago

“Really lovely, unusual gifts to both receive and send”

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Posted 2 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews