Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently received a lovely birthday box of biscuits. The presentation of the individual biscuits is so good you don't actually want to eat them, but when you do, they are so delicious that you can't stop. I never want the box to end, please can you create a box of never ending biscuits?”

Helpful Report

Posted 3 years ago

“Don't use this company for a surprise present. They messed up the delivery date and then blamed Royal Mail. The so-called Happiness Team Manager was totally unsympathetic. His only action was to override the recipient's redelivery instructions, causing yet more inconvenience. Would not ever use again nor recommend you use them. Keith B, Hampshire”

Helpful Report

Posted 3 years ago

Good Afternoon, We are very sorry to hear what has happened. We can see our Manager of Customer Services reached out to you in regards to what has happened and our apologies for any problems that did occur. Warmest Regards B x

Posted 3 years ago

“This was a great gift and arrived on time.”

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Posted 3 years ago

“It was a birthday present. The parcel arrived on time. I am told the biscuits were lovely to look at and delicious to eat. I am impressed.”

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Posted 3 years ago

“What a delicious way to send someone a hug. Recipient was delighted with this delightful treat. Thank you.”

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Posted 3 years ago

“Original and fun idea - very happy to have found an alternative birthday gift which is letterbox size other than flowers or chocs !”

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Posted 3 years ago

“This order was a gift to someone, so do not know the outcome.”

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Posted 3 years ago

“The smell is exquisite, the taste is tempting and delicious and as for the amazing characters that The Biscuits are shaped and designed so beautifully made, from children and adults, these incredible creations are treasured.THANK YOU”

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Posted 3 years ago

“You are amazing guys! Keep going the hard work!”

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Posted 3 years ago

“Absolutely amazing chocolates and beautifully prepared”

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Posted 3 years ago

“They were a gift, so I didn't see them or eat them myself but my friends LOVED them. They hesitated to eat them because they were so beautiful but finally decided to take the plunge. They raved about how yummy they were! Thank you for your wonderful customer service. Kathy - KY, USA”

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Posted 3 years ago

“Sadly I really didn’t like these biscuits, they had no ‘snap’ to them and if I’m honest the texture almost felt they were past their time. I sadly would not recommend them, especially at £35 a tin.”

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Posted 3 years ago

“Here is a present that can only delight everyone. A delightful box, gorgeously iced chocolates (or bikkies), and delivered to your door when promised. Can't say anymore!”

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Posted 3 years ago

“Very easy to order, regular progress and delivery date/time updates (really useful when having a gift delivered to the recipient's address) and a beautiful, unique gift too. Very impressed.”

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Posted 3 years ago

“Due to severe illness and shielding I had been sent a lovely Easter tin with great biscuits beautifully iced and so tasty. This then reassured me to buy a selection of other biscuits plus chocolates that I was able to select with a presentation bag and send it to someone who had come out of hospital. The chocolates related to a hospital theme aid and the biscuits with a nurse and someone presenting flowers made such a brilliant gift I then sent to someone. They were so pleased and I have passed details on to them. Customer service also supported me through the checkout point.”

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Posted 3 years ago

“Not the cheapest but can be relied upon for quality and fast, accurate delivery updates!”

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Posted 3 years ago

“Thankyou Biscuiteers. Another fantastic and successful order from you. We have used your services many times over the last year and once again the recipients were delighted with your beautiful biscuits. I was delighted to have received so many points to use against my order too. A very nice reward and surprise indeed. Excellent service. Until next time......”

Helpful Report

Posted 3 years ago

“Wow wonderful service from start to finish. Made my friend smile just as I wanted and she was absolutely over the moon.”

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Posted 3 years ago

“This was a gift for my daughter who loved it. The biscuit was beautifully iced, well packaged and delivered exactly on time - with Royal Mail sending regular updates. Excellent product & service. Would highly recommend.”

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Posted 3 years ago

“I have sent a biscuiteers present to many friends and family over the last year. Everyone has loved them. Just need them to send some to me now! 😊”

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Posted 3 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews