Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive for what it is but it’s something different and although I didn’t see the present in person, the gift was very well received!”

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Posted 4 years ago

“I love it! Such a good site and great quality products. A go to for present buying”

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Posted 4 years ago

“Biscuits looked good and fun. Bit pricey with postage as well.”

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Posted 4 years ago

“Bought as a get well gift, and they were well appreciated. Delivery was very prompt and I was kept updated when item had been delivered.”

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Posted 4 years ago

“A fabulous concept delivered with professionalism and fun. A dear friend who was seriously ill and had received your ‘medicinal biscuits’ totally loved it and showed me the first aid box and I was smitten! Will continue to place orders. Thank you”

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Posted 4 years ago

“Just like my last order this one did not arrive on my designated date. So I am once again in the ‘5%’ that doesn’t get delivered as arranged. 😕”

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Posted 4 years ago

Hey Jane, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. I am really sorry to hear your order did not arrive when expected, this is not what we wish any of our customers to experience. A member of our team will be in contact with you to resolve this. Biscuiteers xx

Posted 4 years ago

“Ordered the Cat biscuit tin for my daughter’s birthday. She was delighted with them and said they tasted delicious and the tin is a lovely keepsake too.”

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Posted 4 years ago

“A delightful gift, both to give and receive! Beautifully packaged and reliable delivery - especially important in these distanced times when we are more dependent on our gifts getting to loved ones on time. Thank you very much for excellent service. My only criticism would be more biscuits for the price please!”

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Posted 4 years ago

“Very happy with this service and delivered on the date that was stated”

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Posted 4 years ago

“Beautiful products and easy to order”

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Posted 4 years ago

“Loved the presentation, but felt a little expensive for what I got. A little disappointed.”

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Posted 4 years ago

“Arrived on time as a gift to say thank you”

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Posted 4 years ago

“Absolutly unique different way to put a smile on someone’s face my daughter loved her Halloween letterbox biscuits I will be ordering again”

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Posted 4 years ago

“Dear Biscuteers Whilst I love your website, your messages confirming progress of an order etc I am unfortunately never able to review the actual biscuits because I have ordered them to be delivered to someone. So please stop bombarding me with emails and surveys regarding what I think for I really do not know! Thank you.”

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Posted 4 years ago

“Was present for my mother. She absolutely loved the present, so different from the usual bunch of flowers, and much tastier!”

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Posted 4 years ago

“Always on time and Exceptional”

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Posted 4 years ago

“The biscuits on offer and the way they are presented, both online and the beautiful packaging, is second to none! Absolutely stunning! They are always very well received when I send them as gifts! Thank you!”

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Posted 4 years ago

“Excellent. Delivered on time ,beautifully decorated .”

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Posted 4 years ago

“Can't comment on the biscuits as I bought them 2 weeks ago for a friend and they still haven't been delivered.”

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Posted 4 years ago

Hi Sam, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“Whilst beautifully iced, the biscuits themselves were soft and didn’t taste great. Disappointed as they looked so good”

Helpful Report

Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews