Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,794 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time and the perfect small birthday biscuit I wanted! Would definitely order again!”

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Posted 4 years ago

“Lovely design, ordered for next day delivery and recipient loved them!”

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Posted 4 years ago

“Biscuits all broken on delivery looks like parcel been dropped from a great height not worth the money spent”

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Posted 4 years ago

Hey Steve, I am really sorry to hear this and that damage has occurred we will investigating into what has happened with Royal Mail to understand what has happened as this is not the service we expect. I can see a member of our team has been in contact with you to resolve this for you. Warm Regards Richie

Posted 4 years ago

“Came as pictured but personalized, no damage, arrived on the date requested - amazing experience all round.”

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Posted 4 years ago

“Lovely birthday biscuit. It arrived on the day I wanted it to. In perfect condition and beautifully iced. My husband said it was very tasty!”

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Posted 4 years ago

“Beautiful product and a lovely mood booster during lockdown :) My friend loved it x”

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Posted 4 years ago

“Lovely biscuit, arrived on time, my daughter was thrilled with it!”

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Posted 4 years ago

“It's a different kind of gift that people can enjoy”

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Posted 4 years ago

“I’ve used Biscuiteers many times before and always been so happy with the service. And the recipients are so grateful and delighted with their gifts!”

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Posted 4 years ago

“Sent this letterbox biscuit to my best friend, who was absolutely delighted to receive it and said it was delicious! Biscuiteers never fail to please!!”

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Posted 4 years ago

“Lovely packaging, unfortunately one of the gingerbread head was broken when it arrived.”

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Posted 4 years ago

Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. I am really sorry to hear the quality was not up to our usual fab standard , this is not what we wish any of our customers to have and to hear that these where broken on arrival. A member of our team will be in contact with you to resolve this. Biscuiteers x

Posted 4 years ago

“I bought some baby biscuits for friends who have become grandparents for the first time. Beautifully iced with a very unusual name.”

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Posted 4 years ago

“I recently ordered the Mr Men biscuits for an anniversary present (Mr Men relates to an inside joke of ours) and he was thrilled with them. They came in such a nice tin, beautifully decorated and as delicious as always. Will continue to buy Biscuiteer gifts”

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Posted 4 years ago

“Beautiful gift. Delivered quickly and made a unique birthday treat.”

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Posted 4 years ago

“Best biscuits ever!! The detail on each one was perfect, with the lettering in stunning calligraphy. It was delivered in tip-top condition, with each biscuit iced to stay perfectly still. Would definitely recommend!”

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Posted 4 years ago

“Now that I have found Biscuiteers, all if my family and friends will be receiving their beautiful biscuits for their birthdays, anniversaries etc. for the foreseeable future! I live abroad and so I'm always looking for nice little things to send people in the UK. The service from Biscuiteers is second to none, the customer experience is simple and efficient, my few orders arrived exactly when they should have done and the products are absolutely beautiful. Highly recommend!”

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Posted 4 years ago

“Beautiful biscuits”

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Posted 4 years ago

“I bought the Classic Car box for my Dad-in-law's birthday - he is a car nut and a biscuit nut so the box of beautifully iced biscuit cars were just the treat! We bough the box so that he could share the cookies with us all but.....(-: Thanks Biscuiteers for making the moment so memorable.”

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Posted 4 years ago

“Our original order wasn't great, however, Paris from the customer service got quickly in touch, and made things right. Thank you very much, fantastic service. Will recommend and order again.”

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Posted 4 years ago

“Have used a few times and Always had a fantastic service. The packaging and biscuits look amazing. Would not hesitate to recommend.”

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Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,794 reviews