Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,793 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully packaged and presented biscuits. The nativity biscuits were a gift. Beautiful tin, not sure how the biscuits tasted but very gratefully received. Likewise the big biscuits look great. Lovely packaging and a great size for a treat. Saving them for our dogs birthday at the end of the month. I know he will love them!”

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Posted 4 years ago

“Love the attention to detail in every biscuit!!”

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Posted 4 years ago

“Such Amazing perfect stunning biscuits so Luxurious. I’m going to feel like the queen when I get them out to share on Christmas Day teatime ,out of that gorgeous colourful tin I absolutely love them .”

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Posted 4 years ago

“Excellent service and quality as always”

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Posted 4 years ago

“Product and presentation is great however I forgot to add an additional gift bag in my cart and was disappointed that I was not able to purchase an additional bag once sale had been processed.”

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Posted 4 years ago

“A very efficient polite phone conversation re my order. Followed by a speedy delivery. Grandchildren delighted with both the assembly and decoration of the Gingerbread House and the scrumptious taste. Success all round !”

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Posted 4 years ago

“Brilliant customer service. I needed to change delivery date which was dealt with v quickly and efficiently. Decorate your own gingerbread decorations was enjoyed immensely by someone who was isolating and in need of cheering up !”

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Posted 4 years ago

“Lovely product my husband was delighted with his birthday biscuit ,beautiful decorating and very secure lovely packaging and card I will definitely buy for special occasions again in not too distant future thanks Oh and delivered bang on time xx”

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Posted 4 years ago

“Fantastic product amazing prifuct”

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Posted 4 years ago

“As always pleased with my order of Christmas cake,nativity biscuits and tree biscuits but I’m still waiting for cake tin which came with Christmas cake,I’m sure it will turn up soon.”

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Posted 4 years ago

“Great idea and lovely biscuit but unfortunately you omitted to put a gift card in with my message 🥴”

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Posted 4 years ago

“Fast, efficient service. Fantastic quality products.”

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Posted 4 years ago

“My only complaint is that the biscuits, so far, have not arrived on the specified date. Covid aside they could post them a day earlier than usual. Better too early than late!!”

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Posted 4 years ago

“Fabulous biscuits for every occasion, deliciously baked and gorgeously decorated. A great gift or treat at any time and really excellent service :)”

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Posted 4 years ago

“Nice product and idea, but poor customer service. Being purchasing a lot with them but no longer warth. They have to pay me if they want me to use them as business card..”

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Posted 4 years ago

Hi Roberta, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“Disappointed with size of box”

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Posted 4 years ago

“Tasted nice and my friend liked the surprise but the gingerbread man didn’t have any eyes which was a little disappointing. I will try them again though.”

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Posted 4 years ago

“Beautiful biscuits, almost too beautiful to eat!”

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Posted 4 years ago

“great product and service. best tasting biscuits ever (according to my granddaughter)”

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Posted 4 years ago

“I love receiving and giving Biscuiteers gifts. Not only do they look beautiful but always taste wonderful. In these strange Covid times I’ve regularly sent the postbox biscuits to friends to let them know I’m thinking of them and I’ve recently sent the birthday tin which was greatly received. I can’t recommend Biscuiteers enough, a great company with brilliant service.”

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Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,793 reviews