Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,794 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product, amazing product, delicious to the end. Can see many being bought as presents.”

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Posted 4 years ago

“Gorgeous biscuits always beautifully done and love the packaging”

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Posted 4 years ago

“Nice easy gift to newly weds ...... would be even better if one could personalise the biccies”

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Posted 4 years ago

“My niece received her little miss hug biscuit in lockdown in her first year at uni, opening it on her birthday she burst into tears and said " I miss everyone" not quite the reaction I wanted but clearly a little biscuit told her how much we cared. Thank you xxxxxxx”

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Posted 4 years ago

“I asked for the delivery date to be 5th Oct. for a friends 90th birthday. It arrived on 9th.Oct. I was very disappointed”

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Posted 4 years ago

Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order.A member of our customer services team will be in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“Over priced and overrated - very pricey for the small box you get. With postage this order came to £40, extortionate for a few ordinary biscuits. I was expecting the tin to at least be worth the price. It was just a basic silver tin with printed paper stuck to it. The icing was pretty but will not be purchasing again.”

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Posted 4 years ago

Hello, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team for you. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks again and kind regards, Biscuiteers x

Posted 4 years ago

“Two letterbox biscuits arrived on the planned date of my choice. Gosh Halloween is going to be special, the two wonderful biscuits one of a Witch and the other of a Pumpkin are just something else. The detail, colour and size are just perfect. Thank you.”

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Posted 4 years ago

“What a lovely surprise for grandparents! They were super chuffed and appreciated the unexpected parcel!!! A lovely edition to a cuppa 🙌🏻”

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Posted 4 years ago

“Absolutely fantastic gift - I received a present and was so impressed I sent some to a friend immediately! I will be sending more! Can highly recommend.”

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Posted 4 years ago

“The perfect gift”

Biscuiteers 5 star review on 12th October 2020

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Posted 4 years ago

“Very pleased with purchase. Well packaged, beautifully iced .”

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Posted 4 years ago

“Fantastic boutique biscuits. Thoroughly impressed by the packaging, on-time delivery and quality of the biscuits.”

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Posted 4 years ago

“The chocolate birthday biscuits I ordered for my partner were not that nice. I've used Biscuiteers many times, and would again but for some reason this set were not that great! Might just be personal preference as there wasn't anything wrong with the quality, just the chocolate tasted odd, more like powdered coaco this time. I will carry on using Biscuiteers as their gifts are very good!”

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Posted 4 years ago

“Excellent service, beautiful design of time and biscuits . Thank you again”

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Posted 4 years ago

“Great and very fast service/delivery. Lovely idea to be able to make someone smile when they’re feeling down or unwell. Especially when big gestures are unnecessary, just a little something to show you care. Thank you Biscuiteers.”

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Posted 4 years ago

“Great service, lovely pressie greatly received”

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Posted 4 years ago

“I sent this tin of biscuits as a Thank you gift. The recipient was thrilled with the beautiful biscuits.”

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Posted 4 years ago

“Always excellent service. Recipients are delighted with the biscuits and I feel very confident in ordering from you professional and prompt ......many thanks.”

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Posted 4 years ago

“Sent to my daughter who had been in hospital all day and I live hundreds of miles away Biscuit exactly as described and lovely presentation box, and gratefully received.. Not something I can send regular though as once additional postage is added at a total price of £14.25 for the one biscuit, makes it quite an expensive ‘little something’”

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Posted 4 years ago

“The packaging and decoration of the biscuits were lovely but for me the taste let them down”

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Posted 4 years ago

Hey Tracy, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. I am really sorry to hear the quality was not up to our usual fab standard , this is not what we wish any of our customers to have. A member of our team will be in contact with you to resolve this. Biscuiteers x

Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,794 reviews