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Bitnomics Reviews

2.1 Rating 153 Reviews
A-
Happiness Grade
A-

Customer Service - Good

89.47%
Industry Average
I am deeply grateful to juliana_phil for their exceptional service.
posted 8 months ago - loretta godwin
A high level exchange company. It offers a lot of useful features, making exchange easier for me. What I don't like is that there are not enough ways to contact customer service. But when answering my questions they are really kind and knowledgeable
posted 1 year ago - Anonymous
Customer service is very important to me, because I am new to crypto exchange, and I have lots of questions. Bitnomix has really good service. The people on the support team are very nice, and they are proficient. However, in busy times, they don’t answer as fast as they should. Bitnomix need to hire some more employees…
posted 2 years ago - Anthony M
Considering the fact this is such a well-known and good broker, I was surprised to see that their pricing is so convenient. Their service is efficient, operates all week, and the platform’s interface is slick. I think I made a good choice joining this broker!
posted 2 years ago - Phoebe Anderson
There is nothing more important than customer service. This brand excels at many aspects of crypto exchange, but they still have a few customer service issues - too many novice representatives, to start with. The second one is how quickly they answer.
posted 2 years ago - Fiona G
Most brokers won’t tell you this, but the difference between 5 to 6 to 7 days of weekly service is fundamental. You have no idea how much my actions in the markets improved when I switched to Bitnomics, with their 24/7 service. Five stars with no hesitation.
posted 2 years ago - George Young
They are really good at what they do, really. The interface is great, and so is the service. But if you ask me, they don’t have the most exotic and unique coins. I am looking for adventures, coins that barely anyone trades. Too bad Bitnomics go mainly on the safe side
posted 2 years ago - David Paul
Finally a broker that gives you a 24/7 service. I have gone mad looking for tips on Youtube on Sunday. This is enough for me to rate Bitnomics with 5 stars
posted 2 years ago - Cino Boni
After feeling so disappointed with so many brokers, the service of Bitnomix has been a pleasant surprise. The support team members go out of their way to help you, and they do it in the most patient and polite way. Thanks for everything!
posted 2 years ago - Salvatore Giorgi
I love the fact they offer customer service 7 days a week - it’s so much better this way. The platform itself is easy to understand and very advanced, in relation to other broker’s platforms I’ve used. Definitely a 5-star broker.
posted 2 years ago - Jaime Prieto