“Waiting for the execution of business cards was 34 days after 40 days, I did not receive any information, I had to contact them myself, I was able to connect after many attempts with the consultants on their chat. I found out that there were some technical problems and if I still want to wait for the execution at no extra cost.
I decided that I would not wait any longer, with such poor customer service and no redress. So they made me wait for my money back for another 10 days.
I will never use their services again and I advise against ordering from this company.”
“Worst service I have ever experienced. I sent a message together with my order that I needed delivery within 5 business days. If not possible, I asked them to cancel my order.
On the website, 48h delivery is promised, in the email confirmation they promise 8 days, but the actual delivery time was over 2 weeks, so when I finally received the item, I had already been forced to order (and received delivery within 48h) from another supplier. They refused to cancel the order, after several emails back and forth refused to pay back and now I have received and paid for an item that I was very clear that I have no use for if they could not deliver as requested.
I will never use their services again and warn everyone of this unserious company.”
“I do not even want to give 1 star.
Do NOT use this company. They do not deliver your orders, then repory an anomaly and then to rectify this will not refund but will only add to your account, when there is no way in hell you want to order anything from them again.
AVOID LIKE THE PLAGUE”
“Do not use just read the reviews below and on trustpilot - Bizay will never contact you and you have no way to contact them (as their will be issues)!”
“Absolute con. I have had three orders. Two came a month late and the latest not at all. The quality is not to desired on the orders that have arrived. Never using these again and warning others the same. Don’t do it. Value your money.”
“So now the 2nd delivery date has passed and nothing as arrived. I’m so done dealing with them. So I have started a boycott campaign to raise awareness of their wrongdoings, help stop them taking any more victims & help get people their hard earned money back.
Please join and help
https://t(dot)me/boycottbizay”
“A total fraud! They took the money and then they canceled the order after a few days and they didn't offer a REFUND but "CREDITS." Unacceptable. Tried to contact the support none replied.”
“Customised items were not delivered at all following *8 weeks* of confusion (production delays, incorrect shipping notifications etc..) and missed the event they were meant for.
**10 weeks** and many emails later I am strictly only given the choice between 1. Start production again or 2. Receive Bizay credit to my account. Despite rejecting the credit, I was then informed I was given the credit and the matter was considered resolved...
This was in breach of the Consumer Rights Act 2015. I had to make claims with my bank to get my money back.
Do not rely on Bizay for timely delivery or reasonable service. Can't comment on product quality because I never received it!”
“Ordered business cards and did not realise they were based in Portugal. They have not delivered my cards and just vague emails that they will bee in touch? Complete fraudsters. I am asking for Mastercard chargeback”
“17 days after making the purchase and paying extra for the fast shipping, I did not receive the product I ordered, I waited another 3 days for a response from customer service to find out that they detected an operational anomaly in my order whatever that means. In my opinion they are scammers. I am going to report this to my bank to get my money back. I would advise against using this company.”
“Very bad website
There is no option for unsubscribe.
If you want to unsubscribe then then you have log in first even after there’s no way you can unsubscribe
It’s so frustrating”
“Cards not delivered so emailed several times to complain and requested refund and not heard anything back from them. Now today after I reviewed them on another review site sent a tracking code so they appear to be sending out the cards I asked to be refunded for and no longer need as I had to buy replacements from VistaPrint in the interim. Bizay are complete fraudsters, they take your money, fail to deliver and then when you leave a negative review they will reply and make out they are sorry and are looking into the issue but in fact they are not. All emails and complaints on their own webforms are completely ignored. Wish I had seen these reviews before I spent my money with them. Will be reporting them to Trading Standards and getting my credit card to refund me. Avoid at all costs”
“If I could leave a 0 star review I would. They have been ignoring my emails for weeks, delivery took forever and quality of print was awful. Absolutely not what I paid for and very disappointed. Non-existent customer service and cheap c**p. Would never order from them again.”
“Supposed to be delivered by 17th having ordered on the 8th (so not 48 hour deliver as it says everywhere on the website. Sent me a tracking number on the 12th that is not recognised by TNT. Customer service sent me a message (eventually after contacting them by email, Facebook and Instagram) saying there has been an operational anomaly so hasn’t even left Portugal. They have ruined the event and the product will be pointless after the event. Wish I’d read these reviews first. £154 wasted.”
“Awful print quality, products look cheap and I honestly could have done better printing them at home! I ordered business cards, folders and notebooks. Items are not as advertised on the website, customer correspondence was terrible, & when I asked for my order to be cancelled and money refunded, they ignored my request & sent half the order out! What has turned up is the worst quality products I've ever seen. AVOID THIS COMPANY AT ALL COSTS!”
“Poor communication, been waiting weeks now, endless excuses, I would never order from these again,
It's very frustrating you can't call as its only a online form and the communication is nil from their”
“I couldn't leave no stars because I couldn't!!! One of the worst Companies every worked with... My order hasnt arrived on time for the second time!!!! In December this happened, my business cards didn't arrive in time and had to go and print locally new business card which costed me €400 euros.
My order had to arrive on the 12th April as I am launching a new product this week and cannot because of you inability to deliver a good service. Moreover, the order that had to arrive on the 12th is still in process 😡 I cannot contact customer service via telephone, sent them and email a msg on Facebook and Instagram but no reply.I have another order coming end of month and I need to travel with the items, I am expecting same disappointment.
DO NOT PURCHASE FROM THIS COMPANY PRICES ARE LOW FOR A REASON!! ALWAYS DISAPPOINTED ME”
