Hey G, we are sorry to hear about your recent experience and the inconvenience this has brought you. Your feedback about the courier is rest assured noted and will be brought up to the team for discussion. Furthermore, I have sent you an email regarding the 10% review coupon code. Please do not hesitate to reach out for additional assistance.
Hello Alina, thank you for your feedback. Unfortunately, there have been significant increases in global whey prices. We strive to be as affordable as possible through our direct-to-consumer model. We're hoping to see prices come down in 2022. Our stacks are still available and you may check the details on our website.
“Protein is good quality and delivery is quick. Bit disappointed to not get a response from customer service about changing the address on my delivery - had to sort it out with the courier even though the package hadn’t even left the warehouse.
Otherwise great and will buy again.”
Hello Joe, we are sorry to hear about your recent experience. We have checked our system but seem to have missed your email. Please makes sure that your correspondence is being sent to the correct email, support@blackbeltprotein.com.au. We value your business and look forward to serving you in the future.
