Hello Gregory, thank you for your recent purchase. Your order is currently in transit. We have also sent you the tracking details via email. Please keep you updated if you require additional assistance.
“Happy with all products except my protein doesn't seem to mix well and I'm getting lots of lumpy bits.only on my 1st kg so hopefully other flavours better”
Hello Steven, we're sorry to hear that it did not suit your preference. We are happy to help you with our refund or replacement process. If you are able to return the product with at least 80% of the contents remaining, we can process either a replacement or a refund. Please let us know when we can have the parcel picked up by the courier. An email has been sent to help you resolve the issue.
Hey Minh, thanks for your feedback. We value and appreciate it. There are promotional coupon codes that we send to our customers that at times include free shipping. Please be assured that we have taken note of your feedback for review of our future promotions. Thanks for your recent purchase
Hey Dhaval, We’re sorry to hear this. We dispatched your order on 26/02. It has been delivered as of today. Please confirm if you require additional assistance.
Hey Christopher, thank you for your recent purchase. If you can provide the coupon code, we will gladly assist you in investigating what occurred. Promotions have varying durations, and some may expire within a single day. Please know that we will share your feedback about the promo duration and how it is inconvenient for customers. We appreciate your business and would like to assist you in resolving this matter. I look forward to your response.
Hey Jacob, thank you for your recent purchase. We are sorry to hear about the coupon discount issue. If you can provide the coupon code, we will gladly assist you in investigating what occurred. Promotions have varying durations, and some may expire within a single day. Please know that we will share your feedback about the promo duration and how it is inconvenient for customers. An email was sent to sort this matter. We look forward to your response.
