Hi Janelle, we're sorry to hear about your recent experience and the trouble it has caused you. Your feedback on the secure payment mechanism has been acknowledged and will be discussed with the team.
Hey, thanks for your feedback. We value and appreciate it. There are promotional coupon codes that we send to our customers that at times include free shipping. Please be assured that we have taken note of your feedback for review of our future promotions. Thanks for your recent purchase, Minh!
Hi, we're sorry to hear about your experience and would like to look into it more. We would need to collect the product as part of our return process and investigation. An email has been sent with instructions to further assist you with this. We appreciate your input and wish the gainz be with you!
“Macros and price are really good and that’s the reason why I’m reordering ! Unfortunately I tried the Protella and was a bit disappointed because it doesn’t taste like Nutella, just a nice chocolate taste. I’m ordering cookie and cream hoping it will actually taste like cookie and cream!”
Hi Lucie, we're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
